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As the popularity of visco-elastic mattresses continues to grow, brand leaders TEMPUR are battling to protect consumers from the increasing number of counterfeit products being sold on the internet. Sellers on both eBay and other online bed distributors claim to offer ‘genuine’ TEMPUR Products at low prices, when in fact these products are lower quality copies.

The TEMPUR Material was originally designed by NASA and was used in space-suits today to protect astronauts from the enormous g-forces experienced during lift-off and flight. TEMPUR bought the commercial license for the material in the 1980s and have since perfected it for home and medical use – they are still the only commercial company licensed to use this material.

For the last six months TEMPUR have been working hard to eradicate people selling counterfeit products. Working closely with eBay and their solicitors, TEMPUR are eliminating offending sellers and removing false claims from other websites. Managing Director, Jacqui Stefanov, comments:

“People are illegally using the TEMPUR Logo, images and descriptions to sell products that are not the genuine article. Recently an elderly lady contacted us having been sold a mattress that the seller alleged was TEMPUR – it was in fact two pieces of foam poorly glued together.”

Consumers can take the following advice when purchasing online. The following claims are a clear indication that what is for sale is not genuine TEMPUR:

• TEMPUR Factory rejects DO NOT exist.
• No other manufacturers make products in the TEMPUR Factory.
• No one apart from TEMPUR has the license to use the original NASA material in their products.
• TEMPUR Products are NEVER vacuum-packed.

Also, watch out for:

• Sellers claiming they are out of TEMPUR stock, but have a very similar alternative.
• TEMPUR Pillows sold alongside a mattress – sellers have been known to sell counterfeit mattresses by using the TEMPUR branding cleverly in descriptions that actually refer to the Pillows.

TEMPUR are now monitoring the internet daily to shut down sellers that are conning consumers. For genuine TEMPUR Products, consumers need to buy from TEMPUR direct or from an authorised stockist. To order products from the TEMPUR range, please call free on 0800 616 135 or visit For stockist information call 0208 589 7100 or visit

If TEMPUR Products are purchased outside of these channels, the guarantee is unfortunately not valid.

TEMPUR Mattresses mould to the exact shape and position of the body giving the neck, back, shoulders and feet the comfort and support they need. Pressure is evenly distributed thus reducing pressure points and practically eliminating the need for tossing and turning. Products are recommended by over 30,000 medical professionals worldwide, and their beneficial properties are supported by clinical research.


Issued on behalf of: TEMPUR UK Ltd

Issued by: Pegasus Public Relations Ltd

Press enquiries:

Terri Foster
Tel: (01903) 821550

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