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- Board level ignorance and a “tick box” approach to compliance, threaten to sideline other best practice benefits of ISO 19770-1 including Risk Mitigation and Cost Control.

A survey conducted by Software Asset Management (SAM) consultants Liken Group (www.liken.co.uk), reveals that 87 % of the IT and SAM Executives who responded felt that because of a growing focus on compliance-only criteria, current ISO/IEC 19770-1 targets for effective SAM would not be sustainable. Other areas of the standard such as risk mitigation and cost control would be sidelined by an ill informed, shortsighted approach at Board Level, which some are describing as a “tick-box” compliance culture.

87% of the 138 who completed the survey felt that unless the situation changed drastically, their organisations would be unlikely to meet the full targets over the next 12 months. Of these, 80% felt that the situation had worsened markedly over the last 12 months as enterprise wide compliance-only business drivers have taken centre stage.

The main reasons given centred around a lack of understanding of the benefits of the standard and on the pressure to meet only corporate governance objectives. Of those who feared for their own company’s ability to achieve and sustain ISO 19770-1, 95 % felt it was due to a top down squeeze on internal resources and 83% a lack of board level understanding of the benefits of the standard as a whole package. 68% highlighted cultural challenges in implementing best practice in SAM.

82 % of those who expressed a concern were worried that this attitude would mean real sacrifices in terms of other elements of the standard, such as Risk Mitigation and Cost Control within their organisation.

According to James Rowlands, Managing Director of Liken Group, “ It seems that where there is an over-emphasis on purely meeting legal compliance levels, organisations are being held back from achieving real best practice standards, which is bad news for those charged with focussing on risk mitigation and cost control. The birds eye view of many boards is that if we can tick the box on compliance alone, then why do we need to provide resources go beyond this.”

“However, to many SAM experts this seems to be a short sighted and ironic approach because the areas of the standard under pressure seem to be those most likely to protect the organisation against unexpected problems and unforeseen costs at a later date. There is clearly a need for a better business case for ISO/IEC 19770-1 to be made with an emphasis on the cost control and risk mitigation benefits that arise from achieving it.”

“ Unless the highest levels of management perceive these broader benefits, which in turn requires a full understanding of the standard, organisations may be dropping their guard with potentially disastrous consequences and missed opportunities.”

For a copy of the results please visit www.liken.co.uk

- Ends -

For Further Information, Please Contact:

James Rowlands
Liken Group
Tel: 07771 515732
Email: james@liken.co.uk

or

Leigh Richards
The RIGHT Image
Tel: 0870 850 7631
Email: leigh.richards@therightimage.co.uk

About Liken

As an independent group, Liken provide impartial and effective advice and reports covering a range of essential areas - risk reporting, license optimisation, software usage and entitlement that allow their clients to make the right management decisions rather than being managed by the limitations of their SAM toolset.

Liken delivers effective software asset management itself - not just a set of tools or a few days consultancy. The service they provide overcomes all the stumbling blocks and pressure points usually encountered by businesses implementing a software asset management program including:

-File reconciliation: Liken guarantee to reconcile at least 95% of all executable files on client’s networks and tell them exactly which applications are fully or partially installed, and…

- License reconciliation: Liken establishes exactly what their clients are entitled to, based upon what supporting documentation is available - all on a fixed cost basis

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