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Partnership maximises insight into online campaign and traffic trends and customers’ behaviours

Vignette (NASDAQ:VIGN), a leading provider of next-generation Web solutions and Omniture, Inc. (NASDAQ:OMTR), a leading provider of online business optimisation software, today announced a strategic global partnership that will enable joint customers to measure and analyse the value of their online customer interactions. The partnership includes joint development, sales training and support and provides customers with a world-class analytics solution to support next-generation Web initiatives. Vignette’s systems engineers, support and sales personnel are participating in extensive Omniture training to become certified on Omniture SiteCatalyst, which will prepare them to effectively work with joint customers on their content optimisation.

Together, Omniture SiteCatalyst® and Vignette’s Next-Generation Web solutions can enable organisations to gain greater insight into their Web investments by analysing their customers’ behavior in real-time and providing in-depth reporting. Detailed analytics can help improve the online customer experience and help maximise an organisation’s return on its Web investment. For example, International Truck and Engine Corporation is leveraging Vignette’s Next-Generation Web solution and Omniture SiteCatalyst to track customer behavior online and gain better insight into its marketing spend.

“Visitors to Internationaltrucks.com are typically interested in researching our trucks and seeing how they stack up versus the competition. Vignette enables us to more effectively connect and communicate with these potential customers,” said Chris Howard, manager of interactive marketing at International Truck and Engine Corporation. “By integrating SiteCatalyst with Vignette, we’re able to gain greater insight into our customers’ and prospects’ interests and online behavior enabling us to deliver a more customer-focused, interactive online experience.”

“Customers continue to demand an integrated approach to measuring and optimising their online businesses. By working with best in class enterprise solutions, and delivering deep integrations, Omniture is able to provide our customers with greater insight to take appropriate actions for optimising their online business,” said John Mellor, senior vice president, business development and corporate strategy, Omniture. “We look forward to working with Vignette as an industry leader that has proven its ability to work at the highest levels of enterprise delivery.”

“Measuring the impact of an online customer connection can provide valuable information about the effectiveness of a Web site and in-depth insight into customer interests and buying habits,” said Leo Brunnick, senior vice president of products and marketing at Vignette. “Together, Vignette and Omniture are helping customers leverage and analyse their next-generation Web investments to ensure their end-user connections are delivering the greatest possible impact.”

As part of the partnership, Vignette will become an accredited Omniture partner and part of the Omniture Genesis™ Network. Omniture Genesis is a “plug and play” solution that automates the integration of marketing applications in the Omniture Online Business Optimisation platform.

About Vignette
For more than 10 years, Vignette (NASDAQ: VIGN) has helped organisations worldwide transform their content from a liability to an asset. Vignette’s family of Enterprise Content Management (ECM) solutions lets these organisations leverage their records, documents, Web pages, images, multimedia and other unstructured content to create new opportunities, expand profits, manage their risk and realise greater savings and efficiencies. Vignette is headquartered in Austin, Texas with local operations worldwide. Visit www.vignette.com.

About Omniture
Omniture, Inc. is a leading provider of online business optimization software, enabling customers to manage and enhance online, offline and multi-channel business initiatives. Omniture’s software, which it hosts and delivers to its customers as an on-demand subscription service, enables customers to capture, store and analyse information generated by their Web sites and other sources and to gain critical business insights into the performance and efficiency of marketing and sales initiatives and other business processes. In addition, Omniture offers a range of professional services that complement its online services, including implementation, best practices, consulting, customer support and user training through Omniture University™. Omniture’s more than 2,000 customers include eBay, AOL, Wal-Mart, Gannett, Microsoft, Neiman Marcus, Oracle, Countrywide Financial, General Motors, Sony and HP. www.omniture.com

Press Contacts:
Vignette
Alex Crawshaw, (020) 7101 7333, alex.crawshaw@catalysis.co.uk

Omniture
Kate Hartley, (020) 7386 4860, kate.hartley@carrotcomms.co.uk


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