Skip navigation

Reading, UK, 29 May 2007: Numara Software, Inc. today announced that there has been an excellent reaction from the IT market place following the launch of Track-It! 8 in April. With over 4000 visitors to the website requesting further information, resulting in 3,700 downloads in just four weeks the new version is already living up to its position as most significant new version in the company’s history.

Organisations already benefiting from the enhanced functionality in Track-It! 8 include Logical Networks Plc, Northern Marine Management LTD, Richmond Ice Cream, Serco Integrated Transport and Tingdene Homes Ltd to name but a few.

The key new features of the latest version are a redesigned, Microsoft™ Outlook-like user interface (UI), a fully customisable management dashboard and a Smart Client function that provides the same user experience whether running over a LAN or a WAN.

“We are delighted with the positive response,” said Andy White, Director, International (EMEA and APAC) at Numara Software, Inc. “This milestone release has introduced the concept of personalisation which users across the board are really enthused by. Market drivers continue to dictate a need for IT solutions to deliver increased productivity and improve efficiency levels; this was taken on board at the time of development and the customisation templates in Track-It! 8 were generated specifically to address that demand.”

New Numara Track-It! 8 users have found that the product is incredibly flexible and easy to use but can also be deployed rapidly, resulting in enhanced productivity across the business almost immediately.

“Track-It! 8 is not a minor update to Version 7, but a major re-write of the product solution delivering increased levels of usability, personalisation and productivity,” said Robert Hankin at Richmond Ice Cream, one of the many existing customers that has already upgraded to the new version. “The improved Outlook interface means that work screens can be customised to suit each individual’s way of working which in turn enables them to process, action or escalate incoming queries quickly.”

The key business benefits for using Numara Track-It! 8 include:

• Automatic identification of new, existing, ignored or missing assets in the IT portfolio
• Customisable dashboard to assist in measuring help desk performance and business service level goals
• Simplified reporting to suit the way you want to work
• Smart client enables ease of management across LANs or WANs
• Google-like search engine enables a faster resolution of queries with greater precision
• Remote control capability allows IT support to solve user issues without leaving the department

“Not only has Track-It 8! delivered everything that Numara said it would, but we have also been extremely impressed by the customer service and after sales support provided by the company. Numara Software is a very reliable and trustworthy organisation,” added Oliver Bell, IT Manager at Tingdene Homes.

Numara Track-It! 8 still includes all the popular built-in features of previous versions such as software licence management, the ability to add a barcode inventory system, an intuitive installation process and configuration wizards and auto-discovery of networked assets such as PCs, printers, routers, switches, hubs and telephones.

A fully functional trial version of the Enterprise edition can be downloaded from the Numara Software web site at www.numarasoftware.com/demo.asp or for more information, including a complete list of new features, please access: http://www.numarasoftware.com/Track-It.asp or contact the UK sales team on: + 44 (0) 800 1952373.

For further information:

Clare Shephard
C8 Consulting Ltd for Numara Software
+44 (0) 7736 793332/ +44 (0) 118 9001134
clare@c8consulting.co.uk

This press release was distributed by ResponseSource Press Release Wire on behalf of C8 Consulting in the following categories: Consumer Technology, Business & Finance, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.