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LONDON, UK, 05 JUNE 2007 – The BSS/OSS world is changing rapidly in response to demand-side drivers that are having significant and wide reaching effects on the supply-side of the market according to the latest report Billing and OSS trends: the transition to telecoms IT, by Analysys, the global advisers on telecoms, IT and media (

“Drivers of change in the telecoms industry are creating new business imperatives that impact on service providers’ IT,” says Danny Dicks, co-author of the report. “Few of us would deny that there are currently major changes taking place in the demand side of the global telecoms market, which are now being felt on the supply side. Ericsson's announced acquisition of LHS Telekom is indicative of an ongoing transformation in the vendor landscape that we have predicted and described in our research during the last 18 months.”

According to Analysys, changes are being stimulated by three major sets of change drivers:

· Commercial - Examples include the effects of shareholder pressure, increased competition, globalisation, market consolidation and ‘green’ IT policies

· Technical - The move to next-generation network technology; convergence, both in the sense of convergence towards IP technology and in terms of fixed–mobile convergence; and the advent of complex next-generation services

· Legal and regulatory - Deregulation and significant legislation such as the USA’s Sarbanes-Oxley Act and the EU’s data protection and data retention legislation.

“These change drivers are having significant effects on the business processes of service providers, and the systems that support these processes,” says Dicks. “Increasingly, telecoms service providers are being benchmarked by their investors on how efficient, how agile and how customer-centric they are – business goals that have to be supported and enabled by their IT architectures.

“The problem is that legacy IT systems and architectures are far from optimal and are preventing service providers from delivering these goals. This is stimulating major reform, consolidation and re-architecting of back-end systems,” he concludes.

The report Billing and OS trends: the transition to telecoms IT is available to purchase online at, priced at GBP1700 (approximately EUR2450) plus VAT. For more information, telephone Analysys on +44 (0)1223 460600 or email

EDITORS NOTE: Danny Dicks, Principal Analyst at Analysys Research, will be discussing the conceptual framework of the telecoms IT space at a panel session (‘Where does billing fit in the new telecoms IT map?’) at the Billing and Information Management Systems 2007 event (, Olympia 2 Conference Centre, London on Thursday, 7 June, 2.20pm–3.00pm.

All media enquiries to or telephone +44 (0) 1223 460600.

About Analysys (
Analysys provides strategy and management consultancy, information services and start-up support throughout the telecommunications, IT and media sector. Its grasp of market dynamics, coupled with creativity, rigour and renowned objectivity, enables Analysys to consistently exceed the high levels of quality and innovation that its clients expect. The company has over 160 staff worldwide, and, as part of the Analysys Mason Group, has offices in Cambridge, Dublin, Edinburgh, London, Madrid, Manchester, Milan, Paris, Singapore and Washington DC.

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