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Hipag CEO replies to claims that Home Information Packs “will not be required”

· RICS has got its facts wrong
· Hipag calls for property industry to unite

London : 15 June 2007 -- The claim by a spokesman from the Royal Institute of Chartered Surveyors that HIPs will not be required is wrong, according to the CEO of Hipag Services.

Rob Hailstone, chief executive of leading HIP provider Hipag Services said, ‘RICS are wrong to state that “sellers or estate agents need only prove they have ordered a HIP at the point of sale”. The Regulations published by the DCLG this week, are clear. A property can only be marketed without a HIP in place if requests for all legally “Required” documents have been delivered before the property is put on the market. In addition, if it is reasonable to assume that any “required” documents can be obtained before a property is put on the market all reasonable efforts must be made to obtain those documents first.’

‘Four “required” documents, in particular, can in most cases be obtained within a matter of minutes, the Index, the Sale Statement and a copy of the Deeds and a Plan of the property. Requests for the other documents, searches and an EPC can be submitted almost as quickly. Once these actions take place costs will be incurred by the HIP provider. RICS also says that the seller may never need to pay for the HIP. This is nonsense. What HIP supplier is going to obtain and order documents on behalf of a seller without a contract for payment for the HIP being entered into first?’ ‘A request must be addressed to the correct person and must contain payment or an undertaking for payment for the document.’

‘Only someone with a vested interest in the way the system works now would say that the way we currently buy and sell properties is efficient. Even RICS’ own members have petitioned it to drop their objection. What RICS should be doing is not looking for loop-holes but looking for ways to build on the legislation.’

‘Now is the time for property professionals to unite to create a more efficient buying and selling process.’


Editors Notes:

Solicitors and Estate Agents can learn more about the benefits of joining Hipag by visiting the website at or by phoning 0845 375 2890.

For further information:

Rob Hailstone, CEO, Hipag Services
T: 020 7565 3985

Jacqui Green, JGMpr
T: 020 7808 0113/ M: 07885 2670 349

About Hipag Services Ltd.

Hipag Services Ltd ( has been formed to assist independent estate agents and high street solicitor practices in England and Wales produce HIPs quickly and efficiently. Hipag currently has over 3,000 registered members, from Cornwall to Cumbria, who it will work in co-operation with Hipag to produce HIPs rapidly, enabling property sales to proceed without delay.

Hipag’s membership includes independent estate agents, high street solicitors , home inspectors and domestic energy assessors who will prepare the Home Condition Reports and the Energy Performance Certificate.

Hipag Services has the financial backing of the OyezStraker Group, the UK's leading independent office products and business services company with 1,500 staff and £200m turnover.

About The OyezStraker Group Ltd.

The OyezStraker Group Ltd ( is the UK's leading independent office products and business services company with 1,500 staff and £200m turnover.

The Group was formed in 1997 through the merger of Oyez and Straker, two well-known companies with strong brands in the office products and stationery market. Companies in the Group consist of: OyezStraker, Stat Plus, Lynch McQueen and Whitegrove. The Oyez brand name is synonymous with the supply legal office supplies, legal software, forms publishing, speech solutions, document production and company formations.

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