Skip navigation

People recruit people - you can't e-mail 'a handshake’ says leading recruiter

The increasing reliance on technology by HR departments is actually having a detrimental effect on the hiring process. That's according to Steve Carter, Managing Director of finance recruiter Nigel Lynn who believes that despite a recent KPMG report citing large employers who are reducing the need for recruitment agencies by hiring staff through their own websites, an over reliance on this method means that they are actually losing out on attracting the best talent.

“One of the major problems is the way applications are filtered through automated checking procedures” says Carter. "You may have the ideal candidate with exactly the right experience for a senior position. But if there's no human being involved in that first CV filter then the company is going to lose out. Why? Because of the ridiculous scenario where good candidates will get deselected by what they forgot to put on their CV."
Carter cites the example of a senior tax specialist who, because they did not have the phrase "indirect taxation" on their CV was rejected by a major company. The candidate was snapped up by a competitor within hours.

"We're living through what's probably the biggest war for talent we can remember" says Carter, "and yet we're making the hiring of key individuals harder by putting processes up as obstacles. Why make what should be a simple process more complicated? You can have the most impressive on line careers site in the world but getting the right people to visit it is another matter. Very often the best candidates are those who are not actively looking: the very candidates that a good recruitment consultancy can help source."

"In a world dominated by skill shortages, organisations have to realise that they are selling as well as buying and that the very best candidates are not going to spend time 'optimising' their CVs with keywords in order to try and beat an online system when they know they can go to a recruitment consultancy and get four interviews. People recruit people - not computers
- you can't e-mail a handshake."


Sam Woodward
BlueSky PR
0845 1308290

This press release was distributed by ResponseSource Press Release Wire on behalf of BlueSky Public Relations Ltd in the following categories: Business & Finance, Education & Human Resources, for more information visit