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The Telemarketing Company, The UK’s biggest specialist outbound B2B telemarketing agencyis marking a record breaking year with a major round of investment.

The 185 seat office building on the seafront in Brighton is being completely refurbished in order to provide the best possible working environment for the fully salaried telemarketing team. The refurbishment maintains the building’s office layout and atmosphere which is very different to the working environments of many call centres and an important factor in retaining a calling team with an average age of 33.5 years.

In addition, a step change in the agency's technical capabilities will be delivered with the implementation of an Avaya VoIP Multivantage Express telephony platform. Due to be installed during August, this new system will improve integration with the various local and hosted platforms used deliver outstanding outbound B2B campaigns. The digital call archive will also be extended to cover two years’ worth of calling – some eight million calls. Other benefits will include greater resilience and campaign analytics.

Niall Habba, Managing Director said “This major investment round represents a massive vote of confidence in the strength of our business, based exclusively on the delivery of outstanding outbound B2B telemarketing services. Our existing clients continue to be the biggest driver of growth, which demonstrates the strong return on investment that our campaigns deliver. We look forward to another 17 years of service to the world’s leading organisations”

For further information please contact:

Sophie Merrill, PR Consultant
Telephone: 01367 243401 or email: sm.marketing@btopenworld.com

OR

Niall Habba, Managing Director of The Telemarketing Company
Telephone: 01273 765 000 or email: NHabba@ttmc.co.uk

Editors Notes:

The Telemarketing Company

The Telemarketing Company, established in 1990, is the UK’s largest 100% outbound business-to-business telemarketing agency. The company, based on the Brighton seafront, specialises in unscripted campaigns undertaken by a team of motivated salaried agents at 185 workstations.

The agency delivers a complete range of outbound business to business services including sales lead generation, appointment setting, market research and database profiling, controlled reader registration assignments and database cleaning and validation.

The company is a member of the Direct Marketing Association and retains the Association’s Business List Audit (BLA) accreditation, a quality standard for business data.

The Telemarketing Company has been reaccredited with FSA Authorisation again this year, enabling it to offer fully compliant appointment setting, lead generation and market research services to all financial services clients.

The company has held Investors in People (IiP) accreditation since 2001 and offers all employees structured training and ongoing coaching, led by a team of experienced marketers.

The agency makes millions of calls each year across every sector and generates thousands of appointments and sales leads. They also produce over 350,000 validated and profiled business records for clients with requirements for the highest performing B2B marketing databases. The Telemarketing Company uses each and every call to gain fresh business insight on behalf of their clients and operates an open office policy for full transparency of services.

Clients include American Express, Innocent Drinks, Palm, BOC and DHL.

The website address for the company is www.ttmc.co.uk

This press release was distributed by ResponseSource Press Release Wire on behalf of Leapfrogg in the following categories: Business & Finance, for more information visit http://pressreleasewire.responsesource.com/about.