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SIGN-UP.TO HONOURED FOR HIGH QUALITY CUSTOMER SERVICE

Sign-Up.to are proud to announce they are winners of The Cable & Wireless Award for Customer Focus category in the 2007 National Business Awards regional programme for the South East.

Presented with the accolade at a glittering ceremony and gala dinner at the Royal Lancaster Hotel, London, Sign-Up.to beat off stiff competition from finalists Cattles Invoice Finance, TAC Europe and Zoology. The company now advances to the November finals of The National Business Awards.

Says CEO Matt McNeill “We’ve strived to create a company which really put the customer first and we’re absolutely delighted to have had our efforts recognised with such a prestigious award.”

Sign-Up.to develops and delivers self-service web based applications for small/medium sized businesses. Its applications allow organisations to easily run their own permission-based email and mobile marketing campaigns, helping them to grow their businesses by getting the right message, to the right person, at the right time.

Sign-Up.to's Awards success is attributed to its practice to put customer service rather than price down as its differentiator in the marketplace. Unlike most web-based software companies, it provides free telephone support, has no queuing systems and customers get straight through to somebody who can solve their problem. Customers also have access to the direct contact details of the firm’s CEO and are actively encouraged to provide feedback on every aspect of its service. The company cites the biggest testament to its success as being that over 60 per cent of its new business comes from customer referrals and that its annual churn rate is less than one per cent.

"At Cable & Wireless, we're absolutely obsessed with delivering a great customer experience. Sign-Up.to displayed all the customer-focused attributes we admire and are very worthy winners. A big congratulations to all involved," comments Ian Thomas, Director of Solutions Support, Cable & Wireless Europe, Asia and US.

Sign-Up.to was also highly commended in the best use of technology category.

A full list of this year’s winners and finalists can be found by visiting: www.nationalbusinessawards.co.uk/regionals

The National Business Awards sponsored by Orange, recognises and rewards excellence, innovation and success. Uniquely open to organisations of all sizes and from any industry sector – public or private – the best of British businesses are able to showcase their achievements and benchmark their successes against firms and bodies of all types.

For further information please contact:

Sign-Up.to
Nikki Wright, Global Publicity
Telephone: 07957 434517
Email: nikki@globalpublicity.co.uk
Visit: Sign-Up.to

The National Business Awards
Lee Robertson, Head of PR
Telephone: 020 7234 8722
Email: Lrobertson@cmpi.biz
Visit: www.nationalbusinessawards.co.uk

Pictures available on request

This press release was distributed by ResponseSource Press Release Wire on behalf of Global Publicity in the following categories: Business & Finance, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.