Actuate Performancesoft Suite Gains Traction Within the Public Sector Tuesday 31 July 2007 PDF Print Version 7 Adopted Across Government, Higher Education, and Utilities Industries London, UK July 31st, 2007 – Actuate Corporation (NASDAQ: ACTU), the leader in Business Intelligence, Performance Management and Reporting Applications, today announced that version 7 of the Actuate Performancesoft Suite has added 283 customers worldwide to its customer base in areas across the public sector including 94 Local Government and Government Services organisations, amongst them Councils, Police Forces, Fire and Rescue Services, Primary Care Trusts and Strategic Health Authorities. The company’s flagship Performance Management offering, which comprises the long established Views, Track and the recently released BI products, delivers comprehensive Performance and Activity Management as well as fully integrated enterprise reporting. The Suite’s ability to help communicate strategic objectives throughout an organisation and link operational performance measures to strategy for improved alignment has earned it wide adoption as well as recent accolades such as Santa Clara Valley Water District receiving the ‘Sharing the Silver’ Award in the US, and Royal Berkshire Fire and Rescue Service’s commendation from the UK Audit Commission for ‘the Best Audit and Performance Management system within the fire service in England’. The coordinated collection of data that Views provides allows us to monitor actions and measure reductions in key activities that mean a great deal to the public. These high profile activities include statistics and changes or reductions in hoax calls, automatic fire alarms, accidental fires, malicious false alarms, arson attacks etc. These can now be measured, performance managed and targeted,” said Jonathan Ball, Information Systems Manager, Royal Berkshire Fire and Rescue Service. “We can see a marked decrease in many of these - particularly in accidental fires and malicious false alarms - since the implementation of our performance management system. The continuous information visibility enables us to identify at a very fine level of detail where changes of pattern are occurring and we can respond and take decisions based on this. This responsiveness is contributing directly to our improved performance and a better, safer Berkshire as a result. We are delighted that this focus on performance improvement has earned us this commendation from the Audit Commission.” Version 7 of Actuate Performancesoft Suite has been built around real-world requirements, providing the features and functionality that organisations need to take their Performance Management initiatives to the next level. Version 7 offers all standard accessibility features including support for Section 508 of the US' Rehabilitation Act Compliance and UK’s e-Government Interoperability Framework (eGIF). In addition the suite delivers comprehensive international language support in languages such as French, German and Arabic. The Suite includes Actuate Performancesoft Views, a robust performance management application that offers at-a-glance access to performance metric information; Actuate Performancesoft BI, a custom reporting application that enables drill down into record level detail for root cause analysis; and Actuate Performancesoft Track, an activity and initiative management application that provides executive level insight into the activities that drive organisational performance. The latest version of Track has recently been enhanced to build upon a strong set of features introduced since its launch. Specifically, the latest version helps bridge the gap between performance metrics and organisational activities by providing some important new features including the ability to filter activities and export data for integration with third party tools. The Actuate Performancesoft Suite’s appeal within the public sector stems from the ability to help organisations: • Perform better by transforming strategy into an actionable plan, aligned with day-to-day activities and communicated organisation-wide • Move away from merely financial reporting to gain a more holistic view of organisational performance • Assign ownership to key metrics, increasing accountability and ensuring employees are focusing on tasks essential to strategy • Improve constituent and stakeholder confidence with enhanced clarity, transparency and accountability • Actively harvest best practices to provide a repository for performance information that can be leveraged throughout the organisation • Make the management of performance everyone’s job, from high level executives to lower level managers • “Do more with less” as public sector organisations focus on improving service levels with fewer resources ”Ease of use and navigation is a given for any systems that we implement in local government. When selecting a performance management system we were additionally looking for a solution that could demonstrate performance from the strategic to operational level, was supportive of the authority’s performance management framework and accessible to members, directors and service managers on our intranet as well as offering room for growth” explains Steve Blackburn, Performance Improvement Officer, Lancashire County Council. “Following the success of our initial corporate performance management implementation, Lancashire County Council made the decision to use Views as the keystone for our wider approach to performance monitoring, an initiative code-named ‘Perform’. We have achieved significant benefit and value from our use of Views through increased visibility and awareness and we recognised that there was more benefit to be derived by partnering with Actuate to use Views to support the Local Area Agreement (LAA). Our LAA is particularly complex involving some 30 public and voluntary sector partner organisations (including 12 District Councils, Police, Fire, PCTs). This demands a robust, scaleable and comprehensive solution to support it and ensure effective performance reporting and monitoring. Views fits that bill perfectly.” The Actuate Performancesoft Suite can help public sector organisations by giving managers timely performance insight that allows them to redeploy resources where they are most needed. Regardless of the framework, organisations that implement Performancesoft solutions are ensured proactive planning, better management of activities, and more defined strategies. About Actuate Corporation Actuate Corporation, the leader in Business Intelligence, Performance Management and Reporting Applications, enables organisations to develop solutions that optimise corporate performance. Applications built on Actuate’s open source-based platform provide all stakeholders inside and outside the firewall, including employees, customers, partners and citizens with information that they can easily access and understand to maximise revenue, cut costs, improve customer satisfaction, streamline operations, create competitive advantage and make better decisions. Actuate has over 4,000 customers globally in a diverse range of business areas including financial services and the public sector. Founded in 1993, Actuate has headquarters in South San Francisco, California, with offices worldwide. Actuate is listed on NASDAQ under the symbol ACTU. For more information on Actuate, visit the company's web site at www.actuate.com. 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