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Estate agents who develop a good working relationship with local solicitors are the ones that will do well after Home Information Packs are introduced, says Hipag Services CEO, Rob Hailstone.

Says Hailstone, ‘The basic HIP will contain only the minimum amount of legal documents – such as office copies and searches. When a buyer’s lawyer receives the HIP he will, nine times out of ten, find it defective and he will ask the seller’s lawyer to obtain important missing information and documentation – taking weeks, if not months.’

‘In these cases, HIPs will not speed matters up, reduce stress or achieve any of the intended benefits, unless you involve a property lawyer from the outset.’

‘Hipag’s unique concept ensures that a local property lawyer, who you work with or you currently recommend, reviews the basic HIP the moment it is created, rather than letting it gather dust whilst the property is being marketed.’

The Hipag system is simple. When an estate agent requests a HIP via Hipag Online he also nominates which lawyer he or the seller wants to help make the HIP comprehensive and act on the conveyancing. The early involvement of the property lawyer is extremely useful for registered properties and is almost essential for leasehold and unregistered properties.


Solicitors and Estate Agents can learn more about the benefits of joining Hipag by visiting the website at by phoning 0845 375 2890.

Photography available on request.

For further information:

Rob Hailstone, CEO, Hipag Services
T: 020 7565 3985

Jacqui Green, JGMpr
T: 020 7808 0113/ M: 07885 2670 349

Editors Note:

About Hipag Services Ltd

Hipag Services Ltd ( has been formed to assist independent estate agents and high street solicitor practices in England and Wales produce HIPs quickly and efficiently. Hipag currently has over 3,000 registered members, from Cornwall to Cumbria, who it will work in co-operation with Hipag to produce HIPs rapidly, enabling property sales to proceed without delay.

Hipag’s membership includes independent estate agents, high street solicitors , home inspectors and domestic energy assessors who will prepare the Home Condition Reports and the Energy Performance Certificate.

Hipag Services has the financial backing of the OyezStraker Group, the UK's leading independent office products and business services company with 1,500 staff and £200m turnover.

About The OyezStraker Group Ltd.

The OyezStraker Group Ltd ( is the UK's leading independent office products and business services company with 1,500 staff and £170m turnover.

The Group was formed in 1997 through the merger of Oyez and Straker, two well-known companies with strong brands in the office products and stationery market. Companies in the Group consist of: OyezStraker, Stat Plus, Lynch McQueen and Whitegrove. The Oyez brand name is synonymous with the supply legal office supplies, legal software, forms publishing, speech solutions, document production and company formations.

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