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Following hot on the heals of GoResponse being selected as a Finalist for the South East Region for The National Business Awards, sponsored by Orange, the outsourced call centre specialists, have just received awards in two categories for the Contact Center World Awards. Following a 2 day event where presentations were made to call centre dignitaries from around Europe, Middle East and Africa, GoResponse have been awarded – Bronze for Customer Service and Silver for Best Contact Centre Leader across the region of Europe, Middle East & Africa.

The awards have been dubbed by many as the Olympics for the Contact Center World. Entrants from 61 countries around the world entered as well as some of the biggest names in insurance and banking.

Commenting on the regional finalists, Raj Wadhwani, President of ContactCenterWorld.com, “2007 has been amazing – the competition was tougher this year compared to last. We congratulate GoResponse on their amazing achievement”. The 2nd Annual Contact Center World Awards & Conferences are supported by 16 industry associations around the world.

Mark Kirby, Managing Director of GoResponse Ltd., said “These are well known awards in our industry – covering a huge geography. We are award winners in 2 categories for the EMEA region! We have only been going for nearly four years, and to be competing and succeeding against some of the names in the industry is great testament to the continued vision and focus my team and I have to create the perfect model for the call centre outsourcer!”

GoResponse Ltd are leading providers of telephone answering and outsourced call centre services to small and medium sized businesses.
Services include, virtual PAs, sales order lines, media response call handling, emergency escalation services and e-commerce sales support. GoResponse operate from a 24 hour call centre based in Kent, UK.
www.goresponse.co.uk

Full details regarding the Awards including ticket information for the awards conferences can be found at -
www.contactcenterworld.com

Contact Details:

Contact: Mark Kirby (Managing Director)
Tel: 0870 777 0277
Email: info@goresponse.co.uk
GoResponse Ltd., 1062 Cornforth Drive, Kent Science Park, Sittingbourne, Kent, ME9 8PX

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