Skip navigation

Fully Featured Mobile Workforce Management Increases Efficiency, Productivity and Delivers Detailed Job Information To Service Engineers in the Field

Pervasic Ltd, the UK leader in mobilising corporate applications, today announced that fuel dispensing specialists, Tokheim UK Ltd, has deployed its MobileOne® Enterprise Solution to its mobile workforce, completing more than 72,000 jobs to date using Pervasic’s MobileOne software. Pervasic’s MobileOne platform dramatically improves productivity, visibility and control for mobile engineers, operatives and technicians servicing both planned servicing and real time emergency maintenance on equipment and facilities.

As one of the world's leading manufacturers and servicers of fuel dispensing equipment, Tokheim Group S.A.S has operations in numerous countries around the globe. The company provides its customers with a complete range of fuel dispensers, retail automation systems, Point of Sale Solutions, payment terminals, media devices, replacement parts and upgrade kits, and a full range of support services, including service station maintenance. Tokheim prides itself in being able to meet the entire fuel dispensing needs of customers, whatever size or type of service stations they own, wherever in the world they operate.

“We initially adopted Pervasic’s MobileOne Enterprise for our UK operations when we updated our systems internally,” said Andy Wallace, Quality Manager at Tokheim UK Ltd. “We were previously using old mobile systems with very limited functionality. We wanted to give our service engineers the ability to have more information about each job. Our engineers service our own equipment as well as third party equipment and we wanted to be able to give them as much information as possible in order to better enable them to diagnose faults. We’ve now deployed more than 72,000 jobs to 50 service engineers through the Pervasic MobileOne system. It’s dramatically increased both our efficiency levels and our ability to provide engineers with detailed information for each individual job. It’s an integral part of our business, and has helped us further enhance our reputation for Quality of Service.”

Tokheim linked Pervasic’s MobileOne system to its back office for complete visibility on job history, parts ordering and invoicing, linking to an Oracle database.

MobileOne Enterprise is managed as a dedicated application for each organisation. It has delivered impressive returns for names across a wide range of industries – including asset maintenance; facilities management; asset data collection; sales and customer relationship management (CRM); and responsive repair for housing, manufacturing, travel and computing.

Pervasic’s mobile data platforms have changed the way organisations do business. Unlike many other mobile data service providers, its consultants offer a comprehensive end-to-end service that includes planning, implementation and ongoing real time management.

About Pervasic Ltd

Pervasic Ltd is the UK leader in advanced mobile data solutions for both the private and public sector. The company’s MobileOne platform-based solutions deliver the market’s most technically advanced products and service offerings, enabling organisations to dramatically improve productivity and control for mobile workers, and significantly enhance overall business efficiencies. Pervasic’s customer base includes major blue chip organisations, ranging from some of the world’s largest manufacturers to global transport ticketing specialists, vehicle telematics experts and specialist security services. The company operates primarily in the Break & Fix, Distribution and Logistics, Construction, and Housing Management markets, as well as working with numerous UK Local Authorities. Privately held, Pervasic is supported by established private equity institutions with majority investment from Frontiers Capital.

www.pervasic.com

For further information, please contact:
Monique Chambers
Devonshire Marketing
Tel: +44 (0)20 7 871 2781
Email: monique@devonshiremarketing.com

This press release was distributed by ResponseSource Press Release Wire on behalf of Devonshire Marketing in the following categories: Business & Finance, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.