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London, August 2007:

GlobalServe, Inc, a leading provider of global IT Solutions for multinational corporations has been named for a second consecutive year by the analyst firm, Gartner, in its Magic Quadrants for Help Desk and Desktop Outsourcing Services, North America, 2006. GlobalServe’s unique approach and capabilities to enable large, international companies to manage and control their IT assets across the enterprise continues to be validated by Gartner..
Gartner’s Magic Quadrants for Help Desk and Desktop Outsourcing conducted interviews with end users in more than 150 organizations and confirmed, “GlobalServe is a unique enterprise that focuses on supporting global companies. Although it serves North American companies, it also offers support to non-US companies…by enlisting and managing multiple contractors from countries worldwide.”

The Gartner Magic Quadrant survey of 22 leading external service providers (ESPs) also recognised the effectiveness of GlobalServe’s OneSource best practice methodology for global IT asset support which “continues to get excellent reviews from its client references.” These clients include leading multi-nationals such as Bristol-Myers Squibb, Worldspan, Yahoo!, Merck, and WPP. GlobalServe is listed in the ‘Niche Players’ quadrant by Gartner as ““GlobalServe’s focus continues to be primarily international.”

Steve Todd, GlobalServe’s Executive VP Sales & Marketing explained: “The Gartner Magic Quadrants highlights the fact that GlobalServe is virtually without direct competitors and GlobalServe’s OneSource service in the international Help Desk outsourcing space reduces the total cost of technology ownership enabling our customers to procure, deploy and support technology assets or services in any country, currency, from anywhere in the world.” Todd further suggests: “The excellent testimonial from leading companies demonstrates why many large global companies are choosing GlobalServe and achieving substantial savings on their annual IT spend when utilizing the OneSource solution.”


About GlobalServe: GlobalServe, Inc. ( is the market leader in international IT life cycle management. GlobalServe enables multinational companies to get control, visibility and savings of IT spend worldwide providing complete management of their IT assets throughout their respective life cycles, anywhere in the world. The solution is implemented in weeks and will reduce costs by at least 30% worldwide. GlobalServe has delivered IT spend reduction and improved control and visibility to many of the Fortune 500 and Global 2000 companies.

For further press information, please contact:

Richard Vaux
Cobalt Blue
Tel: 01252 728040
Fax: 01252 728041

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