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In the month that British Airways was fined £269m by a US Court for price fixing and having misled passengers about oil and security charges, British Telecom now stands accused of misleading the media in relation to its dealings with customers and the reporting of the verdict of a British Court.

Following the very public spat between British Telecom and Capital Fortune Independent Mortgage Advisers commentators are beginning to question the integrity of the national telco’ and its dealing with the campaigning, community based mortgage business committed to making mortgages affordable for all.

The legal fight started some 4 months ago when BT inadvertently cut of the London Company’s broadband bringing its processing centre to a standstill. The award winning brokers waited for 10 days before losing patience and sought the assistance of the British courts. The Court sided with Fortune and issued an emergency injunction only granted in exceptional circumstances forcing British Telecom to immediately restore the Company’s internet capability.

BT despite being found at fault immediately issued a public statement defending its position, declaring they had been doing all they could to remedy the situation and insisting the Judge had not found them in breach of contract.

Following a formal complaint to OFCOM, Capital Fortune have now obtained the official judicial transcript, which finally puts to rest BT’s inaccurate claims that they were doing all they could and were not found in breach of contract. The transcript demonstrates the Judge, Mr Recorder Bartlett QC finding that BT were clearly in breach of contract and had the mortgage company not come to Court they would still be waiting for their broadband services to be reactivated. BT were forced to pay the mortgage company’s costs.

Britain, the bastion of fair play appears to be having a number of its national institutions called into question.

A Capital Fortune spokesperson stated that “In our eyes British Telecom do not deserve the title British as their behaviour is simply not cricket. They have pushed us to highlight the issue of their false press statements and their integrity as an organisation and the representation from their lawyers, will be a central issue at trial. As a Company we now seek to boycott them, this is not the proper way to do business and definitely not the way to treat any customer.”

The matter comes before the Court next year. British Telecom have defended the claim now relying upon a series of damage exclusions within their contract terms, which customers are to find in the small print of the BT website. Capital Fortune now seek to pursue the case on “a matter of principle” and have indicated a proportion of the damages, like the Company’s profits, will be donated to their chosen charity, this year being a local cancer charity.

Commentators already claim the case has made landmark legal history with the first recording of a mandatory injunction made against the national telco.

A further landmark ruling is set to be tested over whether the only witness giving evidence in defence of BT can be their in -house lawyer. Under section 11 (6) of solicitors regulations, the Solicitors Regulatory Authority is clear that solicitors representing clients in a case, are advised not to give evidence. The case continues.

For more information and to obtain a copy of the full judicial transcript and previous BT releases, contact the Press Relations Team at Capital Fortune on 0845 3 630 430 or visit

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