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London, UK, 2nd October 2007 – The Technical Support Alliance Network (TSANet) Europe, the high technology industry’s largest vendor-neutral support alliance, is delighted to announce that it will be managing the SNW Europe Solutions Showcase for the second year running at the leading independent industry conference, SNW Europe at the Congress Center in Frankfurt from 29th – 31st October 2007. SNW Europe is co-owned and endorsed by the Storage Networking Industry Association (SNIA) Europe and organised by Angel Business Communications.

During the conference, TSANet Europe will be available to provide advice, support and hands-on demonstrations to delegates who wish to understand more about multi-vendor environments and the technology issues involved in resolving problems within a complex IT infrastructure. Sponsors involved in the SNW Europe Solutions Showcase include: IBM, Falconstor, Plasmon, HP, Brocade, LSI, Hitachi Data Systems, WYSDM Software to name but a few.

TSANet’s presence at this years’ SNW Europe has increased significantly with Leigh Darby, Executive Director, TSANet Europe presenting at the meeting of the German end-user association SANBoard, scheduled for the afternoon of Monday 29th October. Leigh’s presentation will cover supplier collaboration in connection to services costs with the ultimate goal of reducing these costs through vendor-to-vendor support.

On Wednesday 31st October, TSANet Europe will also deliver a session as part of the main conference program answering any end user enquiries relating to multi-vendor customer support.

Leigh Darby, Executive Director, TSANet comments: “This year, we have made a big effort to get more involved in all the activities surrounding this conference. We feel this is a really important event, helping organisations to tackle the multitude of complex technology issues facing businesses today. Making storage networks easier to deploy and manage is a mutual objective for both TSANet and SNIA Europe. TSANet plays a leading role in the customer support side of this objective by allowing vendors to work together in a neutral setting where finger-pointing is put aside in favour of end users’ needs.”

Juergen Arnold, Chairman of SNIA Europe comments: “We are delighted that TSANet will be involved in the SNW Europe Solutions Showcase again this year. Whilst many vendors will be talking about new state-of-the-art technologies at the conference, it is equally important for visitors to understand how best to deal with multi-vendor support issues if or when these problems arise. The TSANet framework demonstrates superbly how collaboration can work to your advantage in these situations.”

SNW Europe Solutions Showcase
The SNW Europe Solutions Showcase will be the centre-piece of the expo area at this year's SNW Europe conference and will provide an excellent opportunity for delegates to get first hand exposure on the technology areas in direct one-on-one demonstrations with participating vendors. The SNW Europe Solutions Showcase highlights the most current and compelling areas of the data storage market where vendors will demonstrate relevant solutions to the challenges faced by end-users and add value by introducing applications and technologies that solve their business problems and show them new areas in storage and data management.
Technology themes in the Solutions Showcase include:
Information Lifecycle Management: Benefiting from Storage Tiering, Defining and Enforcing Policy, Managing your Data, Managing Data Classification, Archiving for Better Retrieval

Data Protection: Defining and Implementing Backup Strategies, Achieving Though CDP, Implementing VTL Solutions, Managing Data with Deduplication Strategies, Data Protection through Replication, Implementing Long Haul Replication strategies

Security: Protecting Your Data Through Key Management, Defining and Enforcing File Access Control, Allowing Secure Unified Access, Defining and Implementing Identity Management, Managing Physical Security

Storage Management: Benefiting from SMI-S, Understanding XAM

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