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South Gloucestershire Council has announced that it has completed an implementation of Capita Children’s Services’ One Integrated Children’s System (ICS) and the service will soon be rolled out to nearly 300 social care practitioners within children’s services. One ICS is being used to combine the council’s educational and social services information into a single child record to help staff make accurate assessments about the needs of individual children and young people.

Using One ICS, a social worker, for example, who has loco parentis responsibility for a child in care, will be able to examine their academic achievements or school attendance information as this will be drawn in automatically from schools in the region. This data will help the social worker understand how best to respond to a child’s needs without having to wait for information from various different agencies.

Sheila Cook, Executive Member for Children and Young People in South Gloucestershire, comments: “Our overriding aim is to provide an excellent service to children. If we try to manage different sets of information in different databases, this becomes very difficult. With One ICS we have a system that all those in contact with children can refer to and get the information they need from. This will enable us to work as a truly joined-up service, responding effectively to the needs of a child.”

Previously, only around 25 people within social services at South Gloucestershire Department for Children and Young People entered or accessed electronic data on children. With One ICS, all the authority’s 300 children’s social services practitioners will be able to access the system. This will help the council ensure that data on every contact with a child can be recorded directly into the simple-to-use system and that the number of paper forms used for this purpose can be reduced.

One ICS will also support the council’s move to delivering services more locally, rather than from central council offices. An authorised practitioner in a locality hub can logon and view details of all previous contacts with a child to better assess their requirements for services.

In addition, One ICS will help social services practitioners in South Gloucestershire manage their case loads effectively. Workflows have been agreed and built into the system which will ensure social workers can clearly determine their next step and highlight any un-completed tasks that need to be actioned. Assessments of need will become more standardised across departments, making it easier for practitioners to understand a child’s circumstances across multiple services.

“One ICS will support South Gloucestershire Council’s aim for the delivery of services to be focused on the needs of each child or young person, uninhibited by departmental divisions,” states Sean Massey, Director, Capita Children’s Services.

Capita Children’s Services’ One ICS is compliant with the Department for Children, Schools and Families’ (DCSF) current ‘must have’ phase 1 requirements for an Integrated Children’s System (ICS).
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Capita CS contact:

Sean Massey, Director, Capita Children’s Services,
Franklin Court, Priory Business Park, Cardington, Bedford, MK44 3JZ.
Tel: 01234 838 080
Website: www.capita-cs.co.uk

South Gloucestershire contact:

Steve Baxter, Head of Information Management, South Gloucestershire Department for Children and Young People,
Email: steve.baxter@southglos.gov.uk

Press contact:

For further information or images to accompany the release please contact:
Catherine Lane, 2nd Floor, 145-157 St John Street, London, EC1V 4PY. Tel: 07092 864 764
Email: catherine@catherinelane.com

Ref: CAP281
Issue Date: 15 October date 2007

Capita Children’s Services is the leading supplier of information systems to the children’s services sector providing a range of software and services to schools and local authorities to help raise standards and reduce administration. Capita Children’s Services’ SIMS is the most popular information management system for schools and is used every day by more than 22,000 educational establishments in the UK. Children’s services teams in over 120 local authorities in England, Scotland and Wales currently use Capita Children’s Services’ One information management system. www.capita-cs.co.uk

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