Skip navigation

British businesses may be leaking money through inefficient use of work mobile phones, according to a new survey from Inclarity, the hosted Voice over Internet (VoIP) provider. The research, conducted in September 2007 in conjunction with YouGov, polled 2,003 people across Britain and revealed that 31 per cent of employees who work in an office make work-related calls from their mobiles when in the office more than two or three times a week. Of those, 65 per cent make work-related calls from their mobile phones more than two times a day.

Inclarity commissioned the research just as fixed mobile convergence (FMC), which promises a single portable communications device that can work across fixed wireline and mobile wireless networks, is being evaluated by UK businesses. According to data from analyst iLocus, mobile operators in the UK stand to lose $1.3 billion a year by 2011 because of FMC.

The average monthly phone bill for a small business of 10 in the UK is £441.80 [source: JD Power and Associates]. Inclarity’s research therefore suggests that businesses are leaking money because employees are using their mobiles more and more frequently even whilst in range of a landline. The Inclarity survey in fact showed that 42 per cent of office workers would welcome having just one FMC device which would be designed to perform the functions of a desk work phone, home phone, mobile phone and PDA. The top three benefits of such a device according to the respondents were as follows:

- easy to pick up messages (47 per cent);
- enables me to work from home when I need to/want to (40%); and,
- having one phone number (35%).

Dave Millett, Operations Director, Inclarity, says: “FMC could save UK businesses a significant amount of money as well ensure better efficiency of staff. British businesses have been throwing money away through inappropriate use of mobiles, but next generation technology will enable workers to have just one FMC device allowing wireless connection to your mobile phone when you’re within the office/home and transferring to GSM when out of range – thus offering even further cost savings. The key to FMC deployment within businesses is that they use a tried and tested business-grade solution, rather than deploying Skype-like products and expecting it to be business ready.”

About Inclarity

Inclarity is dedicated to the delivery of enhanced communications services, offering service solutions that increase revenue, attract and retain customers, and place them ahead of their competition.

Inclarity's Hosted IP Telephony division offers the most comprehensive business level VoIP service available, encompassing business grade IP Centrex functionality, telco capabilities and a complete service wrap around. Inclarity's Global Satellite Networking Solutions division works with local partners in commercial markets to provide optimum communications and infrastructure, facilitating smooth communications in and out of these markets. Utilising satellite networks, its solutions are unsurpassable in terms of availability, reliability, geographical reach and cost effectiveness. In addition Inclarity is an accredited iPass partner; the iPassConnect™ software powers Inclarity's Internet Roaming service, providing local-rate access to the Internet and Wi-Fi hotspots connectivity from all over the world.

Inclarity was ranked 74th fastest growing technology company in EMEA on the Deloitte Technology Fast 500 index (up from 109th place the previous year).

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,003 adults. Fieldwork was undertaken between 28th September - 1st October 2007. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+).

PR Contacts:

Nicki Watson
Inclarity Ltd
Tel: 020 8634 0524

Gerry Grewal
Rainier PR
Tel: 020 7494 6571

This press release was distributed by ResponseSource Press Release Wire on behalf of Speed Communications in the following categories: Computing & Telecoms, for more information visit