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London, 30 October 2007 – Intec, a global provider of business and operations support systems (BSS/OSS), today announced that it has successfully completed the first phase of a pan-European convergent data mediation project at DHL, the world’s leading express and logistics company. As part of a long term agreement signed this year with DHL’s parent holding company, Deutsche Post World Net, Intec has entered the non-telecoms data mediation market in Europe by delivering an integrated solution to DHL. The project combines the Intec Mediation platform with Intec CEMS (Centralised Error Management System), providing the courier company with a unified platform that can gather, process and distribute its shipping records in real-time, while also checking and identifying information errors that could potentially lead to significant revenue losses.

“Intec’s data mediation technology is proven for robustness and scalability in the world’s largest communications companies, where it handles billing records worth billions of dollars. That gave us confidence to select this solution as part of our future Order to Cash process,” said Mark Jones, DHL Express’s Head of OTC Optimisation.

The first phase of the project has already successfully concluded with DHL’s operations in Belgium going live with the platform in August 2007. DHL plans to roll out Intec’s combined mediation and error management system across twenty four other European countries by the end of the year. The server hosting the mediation platform is based at DHL’s IT center in the Czech Republic.

“By getting involved with DHL’s European operations Intec has won a major contract outside of its traditional telecoms customer base and in a completely new market for us,” explains Katrina Brodrick, Regional Sales Director from Intec. “The agreement, which came about as a result of DHL looking for a state of the art mediation (validation) solution meeting DHL’s requirements mainly out of the box, proves that Intec’s technology can not only mediate data records produced within telecoms networks but can also manage any type of data record, including those generated by a global courier company.”

Instead of performing its usual function of collecting and processing Call Detail Records (CDRs) for telecoms operators, Intec Mediation along with Intec CEMS has been configured by DHL to mediate its shipping records. Intec Mediation is currently used to gather, process and distribute the logistics company’s usage data. The solution’s distributed, component-based architecture ensures that DHL can adjust quickly to its business needs, thereby delivering the highest quality of information to its downstream systems.

Intec CEMS, the second component of the combined DHL data mediation solution, was one of the main reasons why Intec was chosen to manage the courier company’s data collection. Intec CEMS is a centralised error management system that gathers and analyses comprehensive information that is critical to minimising errors and overall revenue leakage. Together Intec Mediation and Intec CEMS can collect, de-duplicate, correlate and pass DHL’s records to any of its various billing systems across Europe in real-time, as well as providing high levels of detail, down to individual events if necessary – providing DHL with crucial data such as the weight of a package or a wrong tariff.

“We are delighted with the successful implementation of the DHL solution,” said Gary Burch, VP EMEA from Intec. “Intec helped DHL complete the project on time and on budget, giving the company a fast return on its investment. From now on, DHL can rely on a data mediation platform which can help the company to maximise its revenue potential. Furthermore, the positive results of this project, combined with a global Framework agreement signed with Deutsche Post World Net, has helped to position Intec as a mediation and billing supplier to a new business segment outside of the telecoms market. We are extremely pleased to be given the opportunity to prove our technology’s versatility and hope that other non-telco companies will consider us in the future as their preferred data mediation and billing supplier.”


For further information, please contact:

Intec Telecom Systems PLC
Andrew Rodaway, Director of Marketing and Communications
+44 (0)1483 745 800
+44 7768 808082

About DHL

DHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions - from express document shipping to supply chain management.

DHL transport shipments rapidly, safely and on time all over the world. The basis for this is our comprehensive network, combining air and ground transport for optimal delivery performance. On the one hand, this gives us worldwide reach, and on the other, a strong local presence and unique understanding of local markets and customers.

In the logistics area, globalisation is creating ever more complex supply chains. Again, DHL's combination of global reach and local knowledge is a key competitive edge. We also offer a wide range of standardised services as well as tailor-made industry solutions. This is the only way to deliver to the high standards that our global customers are demanding.

DHL's international network links more than 220 countries and territories worldwide. Around 305,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations in 120,000 destinations in all continents.

DHL is 100% owned by Deutsche Post World Net.

About Intec

Intec supplies solutions to over 60 of the world’s top 100 telecoms carriers and is one of the world’s fastest growing major BSS/OSS (business and operations support systems) vendors. Intec’s 400 customers include AT&T, Cable & Wireless, The Carphone Warehouse (UK), China Unicom, Deutsche Telekom, Eircom (Ireland), France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telefonica, Vodafone, Virgin Mobile, Vivo and Verizon. Intec works closely with its customers, many of whom have been with Intec since its inception, to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably. Intec's comprehensive and expanding range of products, solutions and services includes:

• Retail billing and customer management
• Multi-service mediation and activation
• Inter-carrier billing settlements including US CABS and ITU-based settlement
• End-to-end content partner management
• Optimised wholesale routing and trading
• Real-time pre/post-paid mediation and charging
• Pre-integrated solutions for wholesale, wireless and core IMS charging functions

Founded in 1997, Intec is listed on the London Stock Exchange (ITL.L) and has over 1,700 staff and 31 offices in 25 countries. For more information, visit the Intec website at

This press release was distributed by ResponseSource Press Release Wire on behalf of Intec Telecom Systems in the following categories: Business & Finance, Computing & Telecoms, for more information visit