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· Innovative online management development service
· 95 per cent of users respond positively
· One in five workers reports they are not well managed

London, 6 December 2007: A brand new online management development tool, Make Me a Better Manager, has successfully completed its user trials and has been launched by leading talent management company ETS plc to acclaim from managers across the United Kingdom. And more than 95 per cent of people responding to the online management surveys of MMBM said they found the service beneficial.

The need for the service is made clear from the views of nearly 100,000 employees, one in five of who report that they are not well managed.*

Explains John Southwell, managing director of ETS, the service’s creator: ‘Make Me a Better Manager is a service delivered over the Internet ---- where individual managers gain feedback from their workmates on their management strengths and weaknesses to gain insight and see themselves as others do. As a result, they can identify how to develop stronger management skills.’

‘Managers nominate their colleagues who are surveyed in confidence by email on a range of management skills, like communications and leadership. The survey is finished in two weeks or less and costs £20. Managers get a report that tells them how high or low their colleagues scored them on key skills, compares their scores with benchmarks for each skill, and gives tips on how to improve.’

Make Me a Better Manager has been undergoing trials for three months and in that time nearly 800 users have participated. More than 95 per cent of those responding said that they found the new service ‘Good’ or ‘Very good’. As of today, the service is fully operational at its URL

Says John Southwell, ‘The feedback we’re getting from Britain’s managers very much bears out the statistics we have been amassing over many years’ experience in talent management. For example, one in five of nearly 100,000 employees say that they ‘are not well managed’.*

‘The bottom line,’ says John Southwell, ‘is that Make Me a Better Manager helps any manager identify their training needs, improve their skills and prepare for their annual assessment, quickly, easily and at less cost than most management books.’


Editor’s Note:

A range of statistics derived from the pre-launch trials of Make Me a Better Manager and from ETS’s accumulated management survey are available in the document ‘Make Me A Better Manager statistics highlight ‘perception gap’ in how managers see themselves’ is available at this link

* Of 97,846 people responding to the statement ‘I feel that I am well managed’, 20,740 (21%) selected either ‘Disagree’ or ‘Strongly disagree’. The figure is from the ETSM3 employee opinion survey database. This contains more than 2 million responses from 164,000 respondents taken from 70 national and international surveys of blue-chip companies in the last two years. Please note that no conclusions can be drawn from these aggregate figures regarding any specific organisation.

Note on Photography

Note that photography is available in high-resolution and low-resolution formats from the following link:

The ‘Make Me a Better Manager’ name and logo is a registered trademark of Expert Training Systems plc (ETS plc).

For further information contact:-

Jacqui Green
Jacqui Green Marketing and PR
T: 020 7808 0113
M: 07885 270 349

Dominic Wake
Director, ETS plc
T: 01932 219 949
M: 07817 880 261

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