smartFOCUS becomes the toast of The Wine Society Monday 10 December 2007 PDF Print smartFOCUS provides The Wine Society with acclaimed intelligent marketing tools. Bristol, UK, 10 December 2007 – smartFOCUS, a European-headquartered vendor of Enterprise Marketing Management (EMM) software, has been selected to provide The Wine Society with its leading marketing software. The Wine Society has obtained SmartFOCUS smartANALYZER and smartREPORTER to allow better management and more intelligent analysis of member data. The Wine Society is a members-only wine club that seeks to introduce its members to the world’s best wines at a fair price. Each member owns a share of the company, giving them joint ownership and a lifetime membership to The Society. Because The Wine Society is owned by its members it neither seeks to maximise growth nor its profits. Its focus is on sourcing high quality wines from across the globe and ensuring value for money to its members. smartANALYZER is a fast, flexible and user friendly analysis and visualisation application and is helping The Wine Society implement a range of greatly improved services. The software will allow the group to easily profile individual members, gaining a clearer understanding of members’ behaviour. smartANALYZER allows The Wine Society to retrieve member data from its databases and examine individual elements, such as what type of wine members purchase most often, or in which ones they demonstrate an interest. This allows The Wine Society to provide information to members based on their own tastes. smartREPORTER is an add-in module for Microsoft Excel that will let The Wine Society easily generate complex data summaries and list reports. Kathryn Harvey, marketing executive at The Wine Society, said: “Although we looked at other products, smartFOCUS offered the best functionality. With this new software, we can gain a much better overview of the organisation’s member base, helping us to see which wines are popular and which are not. It will also help us provide a much better service to members; knowledge of members’ particular tastes and preferences will allow us to supply them with information that is relevant and useful to them.” Chris Underhill, CEO, smartFOCUS, said: “smartFOCUS’ Intelligent Marketing software provides invaluable tools, creating additional insight into customer data helping maintain loyal customer relationships and increasing customer satisfaction. The Wine Society provides a fantastic service for its members, and our software will help that service become even better.” About smartFOCUS smartFOCUS (LSE:STF) is a leading international marketing software company that empowers marketers with the intelligence to drive high performance multi channel campaigns and more valuable customer relationships. Its Intelligent Marketing solutions integrate off-line and on-line data, analysis, campaign and performance management to deliver better targeted more timely and relevant communications that increase campaign conversion rates and improve customer’s insight. smartFOCUS now has over 300 customers worldwide using its marketing software including AAA, ABN AMRO, ATOS, Centreparcs, EMI, Fig Leaves, Harrods, Hilton International, NSPCC, Societe Generale and QVC. smartFOCUS is headquartered in the UK, with offices in the US, continental Europe and Asia Pacific. www.smartfocus.com About The Wine Society Founded in 1874, The Wine Society is the world’s oldest wine club. It is owned by its members and sells only to them. The Society’s aim has always been to source the best possible wines, measuring its success by quality and member satisfaction rather than maximising profits or growth. A share in The Wine Society costs £40; there are no annual fees and membership is open to all. The Wine Society is entirely independent and governed by an elected committee of members. It supplies over 1,000 wines at any time priced from £4 to £400 a bottle to over 100,000 active members through mailings and its website www.thewinesociety.com. In addition it offers a variety of tastings, events and services, including a vintage cellar plan and temperature controlled storage facilities. For further information call 01438 741177. For further information please contact: Sally Forge / Ellie Turner Prompt Communications on behalf of smartFOCUS Tel: +44 (0)20 8996 1646 / 07799146803 Email: firstname.lastname@example.org / email@example.com Claire Thatcher, Marketing Manager, smartFOCUS Tel: +44 (0)117 943 5800 Email: firstname.lastname@example.org This press release was distributed by ResponseSource Press Release Wire on behalf of Prompt Communications Ltd in the following categories: Food & Drink, Business & Finance, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.