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PRESS RELEASE ISSUED 10th December, 2007

Issued by: Tina Stanley & Associates PR

Teleperformance today announces it has been certified as compliant to ISO/ IEC 27001: 2005

Teleperformance, the UK arm of the world’s leading provider of intelligent outsourced contact centre solutions, today announces that its Information Security Management System has been certified as compliant against the requirements of ISO/ IEC 270001:2005, covering all of its UK sites and activities. Teleperformance is one of the few companies to have been awarded this certification to the international standard that requires a business to have appropriate safety and security measures covering up to 134 of the control areas which safeguard information and intellectual property assets. Across all areas of business and commerce, there are less than 400 companies in the UK, and only 4,000 worldwide, certified against ISO 27001:2005.

Released in 2005 by the International Organization for Standardization (ISO), the confidentiality, integrity and availability of information assets are the principal aspects that this international standard addresses.

The entire audit for this certification was conducted by Lloyd’s Register Quality Assurance, a renowned international lead provider of certification, assessment and verification services.

“With an increasing emphasis on information security across all industry sectors, Teleperformance is committed to ensuring that its systems and infrastructure are of the very highest calibre. We owe it to our clients and our colleagues to ensure that we are suitably equipped and are focussed on meeting the most stringent requirements. It has been a significant investment in time and money and the award of this prestigious certification acknowledges our efforts” comments Jeff Smith, Chairman and Chief Executive of Teleperformance.

This certification is one of many accreditations obtained by Teleperformance who are also certified to ISO 9001: 2000, CCA (Customer Contact Association) accredited and are members of the Direct Marketing Association and are authorised and regulated by the Financial Services Authority.

Notes to editors

• More information can be found at

• Teleperformance is part of the global Teleperformance Group and is the UK’s leading provider of intelligent contact centre solutions.

• For more information please contact Tina Stanley, Tina Stanley & Associates, Tel/fax 01491 410250 email mobile 07909 967 657.

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