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The winners in the e-Government National Awards 2007 were announced on the evening of 22nd January 2008, at a glittering black tie dinner at the Dorchester Hotel attended by a who's who of 448 senior council, civil service, NHS & voluntary sector leaders, and Cabinet Office Minister Gillian Merron MP. Joining the dinner via video link, Prime Minister the Rt Hon Gordon Brown MP praised the nominees, saying: "I commend you all for your initiative, your drive and your commitment to providing the public with the very best."

The awards are the UK's highest level commendation for the best e-Government and technology-driven services - services which, through innovative online delivery or IT implementation, have positively transformed the lives of citizens, local communities, business and stakeholder groups.

Those triumphing in the e-Government National Awards 2007 include Birmingham City Council, the Fire Service College, the Vehicle & Operator Services Agency, the Samaritans, Ukvisas, Wakefield Metropolitan District Council, Gloucestershire College, Brighton & Hove City Council and many more.

Prime Minister the Rt Hon Gordon Brown MP said: "I’m very pleased to have this opportunity to extend my congratulations to all of the nominees in this year’s ‘e-Government National Awards’.

"The growing use of information technology is an important factor in people’s rising aspirations – and these aspirations don’t get left behind when they use public services."

"Today’s citizens are quite rightly demanding more and technology has the capacity to provide it, breaking new ground and helping to achieve new goals. It enables us to try things out and, ultimately, to do things differently. "

The Awards are independent, run by e-Government information resource, and are the UK's highest level commendation for technology-driven public services. The Awards' platinum sponsor is KPMG. The winners deliver services which, through innovative online tools or IT implementation, positively transform the lives of citizens, local communities, business and stakeholder groups.

Gillian Merron, Cabinet Office Minister with responsibility for Transformational Government, said:
“Technology is bringing an ever increasing range of benefits to the public, making more and more services available online and allowing people to pay bills or make purchases at any time of day or night.”

“Central government has a key role to play to ensure the provision of services fits around the diverse needs and lifestyles of our customers. However we also recognise the fantastic work being carried out across the public sector, and these awards are an ideal opportunity to reward those who are both leading and delivering best practice.”

“I would like to congratulate all of the very worthy winners in this year’s e-Government National Awards - a set of individuals, teams and organisations who are at the forefront in driving forward best practice across the public sector.”

A key theme in this year's finalists list is social inclusion, and the use of innovative technology to deliver services to help the disadvantaged.

This year's winners were chosen from among the record 527 nominations submitted by senior professionals in the public sector. The judging panel was headed by Government Chief Information Officer John Suffolk (based at Cabinet Office).

John Suffolk, Government Chief Information Officer at the Cabinet Office, says:
“In my time in post as the Government Chief Information Officer I have been struck by the scale and complexity of the public sector and the services we deliver. We are at the beginning of the Transformational Government journey, but already have many successes we can be proud of - the e-Government National Awards (2007) are great way of sharing and recognising these achievements”

Nigel Smith, Office of Government Commerce Chief Executive says:
“These awards play a key role in recognising the very high standards of good practice being developed in this area. e-Government can act as a facilitator which enables departments to focus on value added activities, as well as saving money and time, which can be reinvested into front line services.”

Christopher Histed, founder of the e-Government National Awards and CEO of says: "The winners and finalists prove that technology-driven services really do deliver massive value to the UK, and positively improve the lives of citizens across the UK. There can be no doubt that the UK is delivering world-class e-Government."

On the judging panel were central and local government leaders with great experience of delivering strong services for citizens and stakeholders.

Keith Bannister, Head of IT Advisory for Government at KPMG, the award's platinum sponsor, said:
"We are proud to be supporting the award categories for 'Building a fairer society with e-government.' At KPMG we are absolutely convinced that e-government not only helps improve public services but contributes to building a fairer society. We have seen some great examples of this among this year's finalists. Whether it is job alerts by mobile phone or talking bus stops designed to help the blind, these are services that really help to build stronger communities. E-government is an important way of delivering services to those who need them most."

The panel included Rose Crozier, Head of Information Services, Belfast City Council and President of the Society of Information Technology Management (SOCITM). Crozier says: ‘These awards do a great job in highlighting the excellent work being done to deliver transformational change, facilitated by technology, to public services. As an organisation that regards the sharing of best practice as one of its key roles, Socitm is delighted to support the Awards and very pleased to see the strength of the entries received this year from local authorities.’

The charitable beneficiary of the e-Government National Awards 2007 dinner was the Charity of the Information Technologists' Company, the 100th City of London Livery Company, which helps a wide range of not for profit organisations to gain the maximum benefit from their IT, and to benefit the needs of the disadvantaged. Its service is the UK's premiere matchmaker between professional IT volunteers and community & voluntary groups who need to find volunteers to help with their IT needs.

Awards judge and sponsor Mark Armstrong of O2 says “E-government is a great platform for O2 to demonstrate our commitment to the government sector. It is also an excellent forum to gain a deeper understanding of the multitude of innovative initiatives that are taking place throughout the public sector. The audience mix, the awards and O2’s ability to interact with every dinner guest make this a top annual event.”

Stephen Baker, Chief Executive of Suffolk Coastal District Council and an Awards judge said: "The quality of submissions was remarkable and I struggled to identify a clear 'winner' in any category - there were so many deserving recognition."

Sponsor, Chris Kendall, Planning Portal Director said: "The E-Government National Awards are an excellent way to recognise those organisations which are driving the implementation of e-services across the public sector. By highlighting the achievements of the finalists the judging panel has raised awareness of what is possible in e-service delivery and demonstrated the benefits that can accrue through the use of innovative online delivery or IT implementation."

"All the entrants - councils, central government departments and voluntary organisations - have demonstrated that the effective use of technology, designed around the needs of citizens and businesses can make a real difference to people’s lives and vastly improve the delivery of public services. Drawing attention to their achievements and rolling out best practice will allow these organisations to provide the direction and guidance for others wishing to achieve similar benefits in efficiency, productivity and stakeholder engagement."

"The Planning Portal has played a key role in delivering the Government's e-planning programme. Working in partnership with every local planning authority in England and Wales the Portal has helped to enable the delivery of more efficient, transparent and engaging planning services. Users of the planning system now have easier access to high quality relevant information and guidance and can benefit from the introduction of streamlined processes - including the national standard planning application form and the e-Consultation hub - to share and exchange information. "

Head of Business Systems at the London Borough of Havering, Ray Whitehouse, an Awards judge, says: "This is the second year I have been part of the judging panel and was delighted to see the improvement in the number and the quality of the entries, and the progress we have all made across many e-government activities."

Platinum sponsor is KPMG.
Also sponsors are O2, the Planning Portal and Atos Origin.

The Awards are supported by the Cabinet Office, the Office of Government Commerce, the Society of Information Technology Management (Socitm), and SOLACE (Society of Local Authority Chief Executives and Senior Managers).

The Winners and Highly Commended in the e-Government National Awards
These are the Awards winners, and highly commended, in the 11 Awards categories.

1) Building a fairer society with e-Government: National-scale services
Sponsored by KPMG

(Using ICT & e-Government services to improve social inclusion or improve lives on a large or national scale).
Winner: Fire Service College: the Fire Gateway ( web portal for the Fire & Rescue Services in England
Highly Commended:
UK online centres: myguide supported by UK online centres

2) Central e-Government excellence: Take-up & usage growth
Sponsored by Atos Origin

(Delivering high & growing take-up of an e-enabled service through effective service delivery & marketing).
Vehicle & Operator Services Agency: MOT Computerisation
Highly Commended: DVLA:
Electronic Vehicle Licensing (EVL)
Highly Commended: HM Revenue &Customs
- Self Assessment Online

3) Central e-Government excellence: Team (Proven team-working or partnership activity which has delivered more than the sum of the parts).
Winner: HMRC/ Businesslink: International Trade Single Window: a team success
Highly Commended: Ministry of Justice:
DISC Transition team, the successful transition of IT Services from 6 to 2suppliers.
Highly Commended: Office of Government Commerce: Collaborative eAuctions for IT Hardware

4) e-Government excellence: Leadership & Professionalism
(Leading e-Government strategies and professional development which contribute to achieving positive transformation).
Winner: Birmingham City Council: Business Transformation Agenda

5) e-Government excellence: Shared Services
(Proven shared services which have delivered effective services and efficiency gains).
Joint winner: JANET, the Joint Academic Network, and roll-out of JANET5
Joint winner: Scottish Government: eProcurement Scotland Service

6) e-Government excellence: Innovation in strategy
Sponsored by O2

(Delivering innovative strategies which have delivered above-average results in improved services, transformed processes & results, increased effectiveness).
Joint winner:
Samaritans: SMS Text Messaging Project
Joint winner: Ukvisas: Delivering a global biometric web-enabled Visa regime

7) Local e-Government excellence: Take-up & usage growth
Sponsored by the Planning Portal

(Ensuring high & growing take-up of an e-enabled service through effective service delivery & marketing).
Winner: Wakefield Metropolitan District Council: Local e-Take-up Campaign

8) Local e-Government excellence: Team
(Proven team-working or partnership activity which has delivered more than the sum of the parts).
Winner: The West London Alliance (WLA) e-Government group

9) Central e-Government excellence: Procurement
Sponsored by Office of Government Commerce

(Procuring excellent IT-enabled solutions for better public services).
Winner: NHS Purchasing and Supply Agency: On-line Pharmacy Catalogue
Highly Commended: Royal Mail
for migrating its entire procurement system online to e-sourcing making the process completely paperless
Highly Commended: Cabinet Office: Project ISAAC/Public Sector Flex ICT Outsourcing Shared Service

10) e-Government excellence in Learning & Skills
(Public sector online or electronic services which transform learning & skills outcomes).
Winner: Gloucestershire College: StARs & StRIPEs (Identifying ‘at risk’ students)

11) Building a fairer society with e-Government: Targeted or localised services
Sponsored by KPMG

(Using ICT & e-Government services to improve social inclusion for specific groups of excluded or disadvantaged people).
Winner: Brighton & Hove City Council: Talking Bus Stops for the blind & visually impaired


e-Government National Awards - The finalists
The' href='">The' target='_blank' rel='nofollow'> finalists are detailed at this link

Notes for editors:

1) The Awards' platinum sponsor is KPMG and also sponsoring are O2, Atos Origin, the Planning Portal and the Office of Government Commerce.

2) Case studies on each winner and finalist are available – please contact Chris Histed (see details below).

3) Related web links:
e-Government National Awards:
Cabinet Office:
Office of Government Commerce:
Atos Origin:
The Planning Portal:
The Information Technologists' Company:

4) Press contacts:
> e-Government National Awards:
Chris Histed (CEO, Public & founder of the e-Government National Awards) - 07808 905 314

> Cabinet Office e-Government unit: Press Officers Alex Marklew & Fiona McElroy - 020 7276 0436

> Office of Government Commerce: Press Office – 020 7271 1318

> Socitm: Vicky Sargent – 01608 730 538

> Solace: Graham Taylor, Head of Communications – Tel 020 7233 0081

> KPMG: 0207 896 4232

> O2: Nigel Dutton – Tel 07889 208 051

5) The full text of Prime Minister, the Rt Hon Gordon's Brown's speech is available on request (contact Chris Histed as above).

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