Skip navigation

Connect, the IT support company for small and medium sized enterprises, has today launched a new online backup service – called Total Recall - that lets businesses back up all their files automatically over the internet. In addition, if a server goes down, Total Recall allows every employee to continue working, amending key documents, accessing databases and using email. The new service costs from £83 a month and is primarily targeted at companies using outdated back up tapes. According to recent research by the Institute of Directors, 51% of SMEs keep their back ups on site, leaving little protection in case of damage or theft.

Key features of Total Recall:

> Automatically encrypts and saves all files held on a company’s servers at regular intervals throughout the day and night

> Allows every employee to continue working on their files – and sending and receiving new emails – if their servers go down

> Costs from £83 a month (for companies with under 10 employees)

> Does not clog up bandwidth, as each backup only saves the most recent changes to any file (including open documents)

> Backs up online to two data centres in different parts of the country

Mark MacGregor, CEO of Connect, said, “These figures from the Institute of Directors are worryingly high. Back up tapes may have been around since Elvis was still on stage but businesses have been reluctant to switch because of concerns about the cost and security of online alternatives. Total Recall has been designed to provide a low cost service that keeps a company’s data totally secure. Total Recall also allows employees to continue working even if their server has gone down – amending files over the internet, either in the office or at home, and sending and receiving new emails. With prices starting from only £83 a month, it is the perfect solution to give any SME complete peace of mind.”

Connect believes that part of the appeal of the new service is its pricing scheme. Unlike its competitors, Total Recall is charging for the service by the number of employees and not by the amount of data. MacGregor believes that the cost of Total Recall is comparable to the annual replacement costs of back up tapes, tape drives and software and for a far better service.

Full details of Connect’s new product can be found at: or on 020 7517 2020


About Connect:

Connect has been providing IT support to a range of small and mid sized companies since 1993. The company has grown rapidly and now has over 300 different clients across the UK and abroad. Connect provides a variety of IT services including helpdesk and on-site support, project management and business continuity. The company is based at Canary Wharf in London with on-site engineers based at different locations across the world.

Press / Media enquiries please contact:

Suzy Fish
PR Consultant to Connect
Rostrum Communications
Tel: 020 73922632

This press release was distributed by ResponseSource Press Release Wire on behalf of Rostrum Communications in the following categories: Consumer Technology, Business & Finance, Media & Marketing, Public Sector, Third Sector & Legal, Manufacturing, Engineering & Energy, Computing & Telecoms, for more information visit