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Application allows BlackBerry devices to serve as converged CRM business tools

PLEASANTON, Calif. – February 13, 2008 – FrontRange Solutions today announced the availability of GoldMine Mobile Edition Version 3.0. The new software edition gives sales teams the ability to manage customer contacts, sales activities and opportunities at any time, from anywhere, on their BlackBerry smartphones. The “always-connected” sales team can collaborate and have insight into customer activities as they occur, so nothing is missed or forgotten.

“GoldMine Mobile Edition increases a sales team’s productivity while simultaneously improving overall customer service,” said Greg Anderson, senior product director for the GoldMine product line at FrontRange Solutions. “Because data is held locally on the smartphone, users can find information quickly, without latency issues or the need for wireless coverage. This provides sales representatives the ability to manage their contacts and calendar, and to compile sales forecasts – even while on an airplane.”

GoldMine Mobile Edition seamlessly integrates phone and e-mail features directly into the GoldMine application. Sales teams use the real-time insight gained from the application to compile reports, since they have all the necessary information at their fingertips via their BlackBerry. GoldMine Mobile Edition features an easy-to-use customization and configuration platform, which uses the intuitive navigation of BlackBerry smartphones. The application also leverages the inherent security features found in the BlackBerry Enterprise Server.

With GoldMine Mobile Edition, sales teams can:

• Integrate routine CRM-related phone and email tasks performed on the BlackBerry by writing back into GoldMine, improving preparation and follow up of sales calls

• Log and manage all calendar, contacts, and opportunities in one locally-held client, which improves productivity and gives managers real-time insight into what’s going on in the field

• Work within GoldMine Mobile Edition from anywhere at anytime, even when there is no cellular coverage, and synching automatically when coverage returns, so there are no latency issues

• Improve overall sales because sales teams can see contact and sales information as it happens and be able to analyze and respond immediately

For more information on GoldMine Mobile Edition Version 3.0 and its competitive pricing, visit

About FrontRange Solutions

FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine® for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT® and ITIL® standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company’s assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call 800.776.7889 or visit

GoldMine, HEAT and other FrontRange Solutions products, brands and trademarks are property of FrontRange Solutions USA Inc. and/or its affiliates in the United States and/or other countries. Other products, brands and trademarks are property of their respective owners/companies.

PR Contact:

Julia Sinykin
The Hoffman Agency for FrontRange
Tel: (303) 327-5491

This press release was distributed by ResponseSource Press Release Wire on behalf of The Hoffman Agency (Europe) in the following categories: Computing & Telecoms, for more information visit