Orchid Call Centre Consultants launch The Orchid Academy Tuesday 19 February 2008 PDF Print Orchid Consulting is delighted to announce the launch of The Orchid Academy. http://www.orchidconsulting.co.uk/index.php The Orchid Academy brings a new dimension to soft skills development within the customer service and people relationship environment. It brings together nearly 2 years of research and design into what makes customer service and people relationships effective and successful. It brings a whole new dimension to Customer Service and Call Centre Training The Orchid Academy offers a uniquely flexible range of soft skills courses for those who communicate with customers as part of their role and for those who manage and lead teams. It is an ideal skills development solution for those working in relationship development, call and contact centres, customer service environments and where customer communication is vital. With 42 soft skills training courses within its programme, The Orchid Academy provides one of the most comprehensive, flexible and affordable skills development solutions available in the market today. The programmes can be delivered in-house on your site using our accredited skills experts. An enterprise license to use the materials can be purchased with the courses delivered by your own internal resources, with a comprehensive train the trainer also available, or a partnership delivery approach can be used, with selections from the 42 courses. Whatever option you choose, putting your people on The Orchid Academy is likely to be one of the best investments you’ll ever make. This press release was distributed by ResponseSource Press Release Wire on behalf of Orchid Consulting Ltd in the following categories: Consumer Technology, Business & Finance, Education & Human Resources, Media & Marketing, Public Sector, Third Sector & Legal, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.