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British employees can’t be trusted when it comes to claiming mileage expenses, according to researchers. They say it’s a massive problem that affects every business and Government agency in the UK, and yet isn’t being addressed.

A confidential survey by software company Software Europe was sent to 6000 employees of their UK clients, asking if they overclaimed on mileage.
Mileage makes up approximately 50% of the total amount claimed through employee expenses, and also provides the biggest opportunity to falsify claims

“We were astonished to find that 35 per cent of the 1000 who responded admitted that they did make exaggerated claims,” said Software Europe marketing executive Tracey Turton.
Explanations offered for making fraudulent claims ranged from employees feeling they were underpaid to wanting compensation for getting home late, and 90 per cent of those who did it said they got away with it.

These excessive claims are going unnoticed or unchallenged by managers and accounts departments across the UK, not least because they are difficult and time-consuming to monitor using paper-based systems. But duplicate, inaccurate or inconsistent claims can be flagged up very easily with the right computerised system.

Tracey Turton says: “At a meeting with clients from one Government agency, we plucked out the details of the employee who was claiming the highest mileage. She was consistently overclaiming her true mileage by 25 per cent.

“The shocking thing was that, because this involved only taxpayers’ money, neither line managers nor accounts staff had any appetite to tackle the problem.

“But if you have an automated solution to manage employee expenses, reporting and analysing this data becomes much simpler and quicker… Our own software product, expenses, now automatically calculates distances between post-codes put in by employees listing their journeys.
“We effectively reduce mileage claims by embarrassing claimants – because the software shows the true distance side by side with what they are actually claiming.”

According to the company’s data, a percentage of all employees will exaggerate their expense claims if the system they use is not clear and if employers have no process in place to police it.

Overall, overclaiming on mileage costs UK companies and agencies almost 20 per cent of their total expenses bill, though given the right software support, managers could put a stop to this overnight.

For more information about this please contact Tracey Turton, Marketing Executive, Software Europe on 01522 881300 or email:

This press release was distributed by ResponseSource Press Release Wire on behalf of Software Europe in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit