Aperture launches the industry’s first complete product suite for Data Center Service Management™ Monday 31 March 2008 PDF Print The Aperture Data Center Solution provides an integrated set of products to holistically manage the data centre London, UK – March 31, 2008 – Aperture, the leading global provider of software for managing the physical infrastructure of data centres, has launched the first complete suite of products for Data Center Service Management™ (DCSM™). The Aperture Data Center Solution combines VISTA Data Center Configuration Management, VISTA Infrastructure Process Management, VISTA Infrastructure Monitoring, and VISTA Capacity Management. DCSM is a new discipline that ensures the data centre is managed holistically using best-practice processes that span the IT and Facilities teams. It extends the principles of IT Service Management (ITSM), a framework for managing IT services from a business rather than technical perspective, into the data centre infrastructure. ITSM is often implemented using the IT Infrastructure Library (ITIL). DCSM brings the management of space, power and cooling into the ITSM framework and applies ITSM (and ITIL) principles – such as configuration management, change management and capacity management – to the physical resources of the data centre. Introducing DCSM enables data centres to move from focusing on technology, towards focusing on business services; and from ‘reactive fire-fighting’ towards proactive planning and management. It replaces conflicting priorities between IT and Facilities with shared processes and systems. Bill Clifford, CEO, Aperture, said: “Integrating all data about the data centre equipment and infrastructure resources in a central repository enables the entire organisation, including both the IT and Facilities teams, to manage the data centre through a ‘single pane of glass’. Using the Aperture Data Center Solution, there is no longer any dependence on spreadsheets, AutoCAD drawings and Visio diagrams scattered across the company.” He adds: “Having accurate and consistent information for decision support enables the data centre to be holistically managed, with a focus on high quality processes. For many organisations, DCSM will be a massive cultural shift, away from ‘fire-fighting’ and ‘in-fighting’ between IT and Facilities, and towards proactive management based on shared processes and data. Businesses have become increasingly dependent on their IT services and complexity in the data centre has increased dramatically in recent years. DCSM will help ensure that the heart of the enterprise, the data centre, keeps beating.” The Aperture Data Center Solution Suite is the industry’s first product suite to cover planning and management of resources; operational control of people and processes within the data centre; and infrastructure monitoring for real-time information on the state of the data centre. The suite comprises: • VISTA Data Center Configuration Management, which is the single source for information (reporting and analytics) on the data centre infrastructure, providing the visual management of the equipment, space, power, cooling and port connectivity. It automates configuration management processes as they relate to the data centre and integrates the required data centre configuration repository into the organisation’s overall configuration management database (CMDB) in a federated model. • VISTA Capacity Management, which aligns business forecasts with the current state and consumption trends for the infrastructure so that data centre capacity can be proactively managed and future data centre requirements can be accurately predicted. This ensures service delivery is optimised, costs are controlled and the objectives of the business are supported. • VISTA Infrastructure Process Management, which revolutionises the way companies manage the data centre environment by providing best practice processes for equipment installs, moves and decommissions. It is tightly integrated with the VISTA configuration repository to reduce risks associated with changes (as defined by ITIL) and is configurable to meet the specific process requirements of organisations. • VISTA Infrastructure Monitoring, which is a robust solution to monitor the status and impact of the critical data centre infrastructure through a “single pane of glass.” It provides a vendor-independent monitoring platform, which interfaces with the broader enterprise monitoring systems to extend monitoring of the data centre facility with an IT perspective. About Aperture Aperture is the leading global provider of software for managing the physical infrastructure of data centres. Aperture’s solutions reduce operational risk and improve efficiency through the planning and management of data centre resources and real-time monitoring of the environment. Aperture delivers the best practice processes that enable organisations to take control of an increasingly complex physical infrastructure including equipment, space, power, cooling, network and storage. With over 20 years of experience, Aperture provides organisations with the information required to optimise their data centre operations, delivering better services at the lowest cost. Aperture’s customers include the world’s largest companies, half of which are Fortune 1000 and Global 500 organisations. For more information, please go to: http://www.aperture.com # # # Aperture is a trademark of Aperture Technologies, Inc. All other trademarks and company names mentioned are the property of their respective owners. Copyright © 2007 Aperture Technologies, Inc. All rights reserved. For further details please contact: Max McConnell or Melanie Antonucci, Prompt Communications Tel: +44 (0)20 8996 1669 / +44 (0)20 8996 1638 Email: email@example.com / firstname.lastname@example.org Jessica Hohn, VP Marketing Operations and Communications, Aperture Technologies Tel: + 1 508 353 3454 Email: Jessica_Hohn@aperture.com This press release was distributed by ResponseSource Press Release Wire on behalf of Prompt Communications Ltd in the following categories: Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.