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• A new IT Management product for IT service providers

St Albans, UK, 24th April 2008: Staff&Line UK Ltd, a European leader in IT management solutions, today announced the release of EasyVista Outsourcers, a product specially designed for third party and internal IT service providers.

EasyVista Outsourcers, a well-tried IT Management solution for IT service providers and their clients.
Staff&Line has years of experience in the area of IT service provision, in partnership with important companies such as ECS, IBM Global Service, Osiatis, Resoserv and Resadia, and also with internal IT service providers such as, Saint Gobain SGSI, Thales and SI2M. The culmination of all this knowledge and experience has resulted in Staff&Line developing the EasyVista Outsourcers solution.

As a packaged commercial IT Management solution, with multilingual and multi-client capabilities, EasyVista Outsourcers combines all aspects of IT management, as governed by ITIL recommendations including: Incident Management, Problem Management, Change Management, Configuration Management, Release Management, Service Level Management, Availability Management, Goods Management and Finance Management.

EasyVista Outsourcers is offered with implementation and technical support services, as well as commercial and pre-sales assistance.

Gregory Lefort, Managing Director for Staff&Line UK comments: "EasyVista Outsourcers is a real opportunity for IT service providers to improve profit margins and to stand out from their competitors in terms of cost, quality of service, proof of concept and speed in setting up operations.”

EasyVista Outsourcers, available as SaaS (Software as a Service)

EasyVista Outsourcers is only available as SaaS. This commercial delivery model has been used by Staff&Line for 10 years, with hundreds of clients of all sizes throughout Europe and the United States. Currently, more than half a million incidents per year are dealt with using EasyVista Outsourcers via this technology platform.

Adapted billing method

EasyVista Outsourcers is offered with a billing method adapted to the IT service provider's profession: no initial fee and billing in arrears according to usage (pay-per-use).

With EasyVista Outsourcers, IT service providers can concentrate on their value added services and pool resources for all their clients.
EasyVista Outsourcers really helps the IT service provider's teams, its clients, its partners and maintenance providers to work together. The solution stands out from more traditional products by ensuring rapid operational start-up, high level security and an appropriate billing method.

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About Staff&Line

Since its creation in 1988, Staff&Line has been positioned as the specialist in the IT Management market. The company developed EasyVista, a software package intended for organizations of all sizes. EasyVista combines all the aspects of IT management in one single, 100% ITIL compatible, modular solution: Incident Management, Problem Management, Event Management, Change Management, Release Management, Availability Management, Service Continuity Management, Service Level Management, Inventory Management, Configuration Management, automatic inventories and user portals. EasyVista's compatibility with ITIL recommendations has been confirmed by PinkElephant. Established in France, the United Kingdom, Italy, Spain, Portugal and the United States, Staff&Line has more than 3 300 clients in the sectors of banking, insurance, heavy industry, service industry, government, IT service management and consultancy. Staff&Line is a founder member of itSMF France. Staff&Line is listed on the Paris stock exchange (Alternext).

For more information see www.staffandline.fr

For further information:

Paula Elliott
C8 Consulting Ltd for Staff&Line UK Ltd
+ 44 (0) 118 9001132
paula@c8consulting.co.uk

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