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Government’s statutory advisor on natural beauty manages rate of information growth with TRIM Context electronic document and records management (EDRM) system

Wokingham, Berkshire – 7th May 2008 - The Countryside Council for Wales (CCW) is deploying TRIM Context EDRM software for 500 users across 15 offices and many smaller locations throughout Wales to provide a structured records management system. The initiative was triggered by the rapid rate of growth of information with the organisation, which was making it increasingly difficult to find and share important documents and files in a timely manner. The new system from TOWER Software provides employees with an easy-to-use search interface and enables more collaborative working.

CCW selected TRIM Context following a detailed competitive tender based on its strong position in the market place and its ease of configuration. The small project team at the CCW was reluctant to divert valuable IT resources into EDRM development time, so opted for a product with rich functionality and easy configuration.

Jan Bennett, Head of the Knowledge Management Group at CCW explained, “All the functionality was already there, we just needed to personalise the system. We got the system up and running and the first users trained within two months and are now rolling it out department by department, training staff ourselves and using a super user network to help with on-going support. We are also using TOWER’s professional services team and are extremely impressed. Their project management, application consultancy and support are outstanding. We have branded our system “Ffynnon” which in welsh signifies the source or origin.”

David Oates, VP for TOWER Software across EMEA added, “Employee feedback at CCW is also very positive. They like being able to find the records they need, when they need them. They can also better share information securely which is absolutely key in a disparate organisation like the CCW that has a number of remote workers; some whom are literally operating on nature reserves.”

CCW expects to have 10,000 documents in its EDRM system by June, and this number is expected to continue to rise steeply. It also plans to implement the workflow modules and integrate TRIM Context with CCW’s existing business and operational systems. The CCW is the Government’s statutory advisor on sustaining natural beauty, wildlife and the opportunity for outdoor enjoyment in Wales and its inshore waters.
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About Countryside Council for Wales
CCW champions the environment and landscapes of Wales and its coastal waters as sources of natural and cultural riches, as a foundation for economic and social activity, and as a place for leisure and learning opportunities. We aim to make the environment a valued part of everyone's life in Wales. See www.ccw,gov.uk.

About TOWER Software
TOWER Software is the leading enterprise content management (ECM) provider to government. TOWER Software’s award-winning solutions empower organisations to drive their business forward. The TRIM Context® 6 solution is a single, integrated platform that manages and delivers business information throughout its complete lifecycle. By relying on its proven domain expertise, strong strategic partnerships, and powerful solutions, TOWER Software enables organisations to improve the accuracy of information on which business decisions are made; maximise efficiency by finding and delivering business critical information quickly and easily; and achieve and maintain standards compliance and best practices across industries, resulting in sustained competitive advantage. TOWER Software is a privately held company with operations in North America, Europe and Asia-Pacific. For more information, visit www.towersoft.com. TRIM Context is a registered trademark of TOWER Software. All rights reserved.

For further information contact:
Natalie Sutton
Proud Public Relations
Tel: +44(0)7768 026197 / +44(0)1276 679570
natalie@proudpr.com
or
Philippa Ochonski
Tower Software Marketing
Tel: +44(0)118 977 1212
philippa.ochonski@towersoft.co.uk

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