UKASH RECOGNISES SHOP STAFF COMBATTING FRAUD Friday 31 October 2014 PDF Print Mini Market store in Tiverton saves customers from voucher scams worth £5,000 www.ukash.com London, October 2014 – Ukash, the leading online cash payments provider, announces staff at The Mini Market in Tiverton, Devon, as the latest winners of its Community Champion Award. The store owner Alizon Martin received the trophy in recognition of staff vigilance, which saved unsuspecting customers from falling victim to hoaxes totalling a potential £5,000. The ‘Community Champion’ Awards are given to Ukash retailers who identify potential victims of scams and recognise staff for their efforts as ‘unsung heroes’. Ukash spends time with retail staff, training them in how to spot potential victims of different types of scams. David Cox, Head of Customer Experience, Ukash, comments, “We are delighted to give this award to staff at The Mini Market in Tiverton, for the excellent service they provide their customers. These staff are on the frontline, in local shops up and down the country, spotting potential fraud and protecting their customers every day. We take fraud very seriously, which is why Ukash takes time to train retail staff and help them identify signs of a scam. “It is a sad fact that some of society’s most vulnerable citizens become the most frequent targets of scams. To encourage retailer vigilance further, we are highlighting and celebrating success stories where staff have stopped people giving their cash away needlessly to these scammers.” Ukash places highly visible warnings on Ukash vouchers and on its website, to warn people about its proper use. It is also committed to educating consumers, with security tips on its website about the importance of keeping their Ukash code secure. Plus it posts warnings of scams on its homepage and twitter feed @paywithukash as soon as it becomes aware of them. Commenting on their award win, Alizon Martin said, “We are very proud to receive the Community Champion Award from Ukash, and glad that we could protect our customers. We will continue to help our customers in the fight against fraud and will work closely with Ukash to make sure that all our staff are up to date with recent news and tips for targeting scams.” “We urge people to treat their Ukash vouchers like cash and only to use them online and at genuine Ukash-accepting websites,” continues David Cox. “We take the abuse of Ukash very seriously and have a dedicated team working with law enforcement agencies to provide as much assistance as possible to detect and prosecute the criminals involved.” Anyone who thinks they have been scammed should contact Ukash immediately on 00800 247 85274, and the company will attempt to block the Ukash code before it is used. They should also report the crime to Action Fraud UK on 0300 123 2040. Ukash also supports the website AvoidOnlineScams.net, a resource for advice and help to protect consumers from online crime. Ukash also implemented the innovative Avoidonlinescams.net - a multi-party advice and support website for financial scams victims - to heighten consumer vigilance to potential scams. Individuals can visit the site below for information, tips and advice to help tackle the so-called ‘Ukash Virus’ and other online scams: http://avoidonlinescams.net/ Please feel free to use the accompanying photography: Alizon Martin & Pam Avery Alizon Martin & Pam Avery END Find us on: For further press information or interviews please contact the Ukash Press Office at HSL: Wendy Harrison, Clare Watson, Parm Evans or Ed McCambridge. +44(0)208 977 9132. firstname.lastname@example.org Notes to Editors Ukash is the global online cash payment provider and internationally recognised e-commerce cash payment method that enables consumers around the world to use cash to shop, pay and play online safely, securely and conveniently. This secure payment method was developed to protect personal identity and financial information when making online transactions, reducing the threat of credit and debit card fraud for consumers and repudiations and charge-backs for retailers. Ukash has no age limit, so consumers of all ages can make the most of safe payment online. Ukash codes are purchased with cash in retail outlets such as shops, petrol stations and kiosks, and issued online from the company’s website. The unique 19 digit codes can then be used to pay directly on any of the thousands of websites that accept Ukash transactions worldwide, or loaded onto prepaid cards and e-wallets. Established in 2001 under the holding company Smart Voucher Ltd, Ukash® has grown to more than 460,000 physical points of purchase, and is available in over 50 countries around the world in 6 continents. Ukash is regulated by the UK Financial Conduct Authority (FCA). The maximum single value allowed is £200/€250 and the maximum amount that can be held by an individual customer is £1,000/€1,250 – equivalent values in other currencies apply to both sums. This press release was distributed by ResponseSource Press Release Wire on behalf of Harrison Sadler in the following categories: Personal Finance, Retail & Fashion, for more information visit http://pressreleasewire.responsesource.com/about.