Eurostop Partnership with MetaPack to provide seamless delivery choices for its retailers’ customers Thursday 15 January 2015 PDF Print Eurostop customers will be able to offer a wider range of delivery services to their customers and improve the overall customer experience MetaPack delivery systems used by leading UK retailers to integrate with Eurostop e fulfilment saving retailers time and money for customer deliveries Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors has announced a new partnership with MetaPack, a provider of e-commerce technology delivery services, by used hundreds of retailers including 80 of the top 100 UK high street brands such as Marks & Spencer, John Lewis, ASOS and B&Q. MetaPack’s systems enable retailers to use any or multiple carriers and are used to ship over 400m parcels a year. The partnership will enable Eurostop to provide retailers with an off-the-shelf module that integrates its e-commerce systems with the MetaPack system. Eurostop customers will despatch items directly using its e-fulfilment module and the integrated system will pass shipping data across to MetaPack which will produce the label for the parcel and forward the relevant information to the courier. Shiran Liyanage, General Manager, myMetaPack said: “According to research the majority of retailers report increased customer satisfaction from offering multiple delivery options. Our aim is to make eCommerce delivery more cost effective, convenient and enjoyable by offering this flexibility and choice to consumers and making it easier for retailers to provide exceptional delivery services. Our solution is complementary to Eurostop’s retail systems. With this partnership Eurostop customers will be able to offer a wider range of delivery services to their customers and improve the overall customer experience.” The MetaPack solution automatically selects the most suitable carrier service for each delivery and provides proactive communication, visibility and control to the retailer. It offers over 200 different couriers, covering more than 3,500 differing delivery services. The new service will save retailers time and ensure that the consumer receives the best service at the best price. As part of the agreement MetaPack will set up the systems for existing Eurostop customers at no cost. Deborah Loh, Marketing Manager at Eurostop said; “It has been stated that ‘73% of consumers say they won’t repeat purchase if their delivery experience was poor’*, which means this should be a priority for every retailer. MetaPack is the industry-benchmark system that enables retailers to use any or multiple carriers without the need for costly integrations and guarantees excellent service delivery to maintain that good customer relationship. “This partnership is a perfect fit for our business model, which has always been about designing systems to support retailers with the best systems to help them deliver the right product to customers, balancing stock levels, customer service and profitability.” *IMRG 2014 -ends- NOTES TO EDITORS About MetaPack Founded in 1999, MetaPack’s mission is to make eCommerce delivery more cost effective, convenient and enjoyable by offering greater flexibility and choice to consumers and making it easier for retailers to provide exceptional delivery services. MetaPack’s highly configurable SaaS platform connects shippers with parcel carriers, as well as a wide range of alternative delivery, collection and returns services to enable businesses to gain a holistic view of all delivery operations. Backed by Index Ventures and former Tesco CEO Sir Terry Leahy, the MetaPack Group works with 80% of the UK’s leading retailers, including Marks & Spencer, John Lewis, House of Fraser, ASOS and B&Q. In September 2014 the company was featured in the Sunday Times Hiscox Tech Track 100 list of fastest growing British companies and announced the acquisition of US shipping vendor ABOL Software. For more information, visit METAPACK About Eurostop Founded in 1990, with operations in London, Singapore and Shanghai, Eurostop provides complete solutions for Retail Management for the Fashion, Footwear and General Merchandise sectors encompassing both hardware and software. Eurostop’s flagship products consist of: e-rmis: A suite of head office management applications. e-pos: EPOS system for standalone shops, concessions and franchises that can be easily integrated with e-rmis for larger users. e-commerce: Responsive e commerce solutions customised for independent retailers that provides a hosted and fully integrated service. e-cubes: Data Mining. A bespoke reporting tool which allows the slicing and dicing of data as well as selective publication of results and graphical representation. e-time: The capture of staff working hours which aids in monitoring both stores’ and staff performances and productivity. e-fulfilment: Intelligent optimisation of e-commerce orders for multi-channel retailers. e-manager: Middleware layer that enables the fast, reliable synchronisation of product and pricing data from most major ERP solutions to your e-pos estate. All Eurostop’s solutions can be fully integrated with other management and business systems, and all major ERP systems. As well as advising on and supplying suitable hardware, Eurostop also undertakes training, support and custom development. Its systems are available in several different languages including Chinese. Eurostop has accreditation for Chip and PIN solutions, and together with partner Anderson Zaks provides a Chip and PIN managed service. High profile customers include: Aquascutum, Ann Summers, Ben Sherman, Cambridge Satchel Company, DAKS, Ghost, Help for Heroes, Joseph, Marie-Chantal, Matches, Lotus Cars, Paul & Joe, Pavers Shoes, Pentland Brands Plc, Speedo, Trespass and many more. For more information visit: EUROSTOP: or contact: Editors’ Contacts Deborah Loh Eurostop Limited Tel: 020 8991 2700 Email: email@example.com Andreina West PR Artistry Limited Tel: 01491 639500 email: firstname.lastname@example.org This press release was distributed by ResponseSource Press Release Wire on behalf of PR Artistry in the following categories: Retail & Fashion, Computing & Telecoms, for more information visit http://pressreleasewire.responsesource.com/about.