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IGEL Technology

This solution creates the perfect desktop for those working in call and support centres and businesses

Windows Embedded IGEL thin clients are now compatible with Cisco Virtualization Experience Media Engine (VXME) facilitating the use of voice and video technology in virtual IT environments.

Reading, UK. April 16, 2015 – IGEL Technology today announced that its Windows Embedded thin clients are now compatible with Cisco Virtualization Experience Media Engine (VXME), facilitating the use of voice and video technology in virtual IT environments. In conjunction with the unified communication service Cisco Jabber for Windows, IGEL now offers yet another method for holding high-quality audio and video conferences within a virtual desktop environment using thin clients. All IGEL Universal Desktop models with the Windows Embedded W7+ operating system are supported and the required Cisco VXME extension can be easily integrated by any administrator. IGEL's Universal Management Suite (UMS) and Universal Customization Builder (UCB) tools handle the central packaging and roll-out of the software component.

Simply integrating the VXME extension into the local thin client operating system (Windows Embedded) provides access to the Cisco Jabber client in virtual environments (Citrix XenDesktop/XenApp published desktops or VMware Horizon). Cisco's Jabber client supports the latest Windows desktop operating systems.

Once the administrator has completed the integration and deployment process, thin client users can communicate via HD video and audio using Cisco Jabber functionality or leverage third party accessories from Jabra, Logitech, and Plantronics such as handsets, headsets, speakers and webcams which are operated directly via the IGEL thin client for a seamless user experience. The VXME extension uses the processing power provided locally through the thin client taking some of the pressure off valuable server resources, which in turn has a positive effect on the overall user experience in VDI environments.

IGEL Technology GmbH recommends using a powerful UD5 range thin client or the new quad-core UD6 model, both with the W7+ operating system and an 8GB flash memory, for these multimedia communications using real-time audio and video conferences.

"The video output of the IGEL UD6 thin client is exceptional. A resolution of 1280 x 720p provides top cross-platform results in a virtual environment. We are excited to be working with IGEL with our VXME solution and look to further enhance the experience for all our mutual customers” says Sandeep Prasad, Product Manager at Cisco Systems.

"The addition of Cisco VXME to our unified communications portfolio further underlines IGEL’s commitment to make our customer’s thin and zero client desktops the best designed, flexible and open desktop devices for any business,” said Simon Richards, Managing Director for IGEL UK & Ireland. “This solution creates the perfect desktop for those working in call and support centres and businesses where frequent video conferences and calls are required.”

Availability

The Cisco VXME client can be integrated using an executable file into any IGEL Universal Desktop firmware from version 3.01.100 (Windows Embedded) upwards. The installation file can be downloaded for free by all registered Cisco customers from https://software.cisco.com/download/navigator.html. Please note, in order to download you will need the appropriate licenses from Cisco.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For more information, please visit http://www.cisco.com.

About IGEL Technology

A world leader in thin and zero client solutions, IGEL Technology helps organizations improve the agility, efficiency, and security of their virtual desktop and application delivery systems. IGEL produces one of the industry's widest range of hardware thin and zero clients, based on Linux and Microsoft Windows, and leads the market in software based thin clients allowing customers to access a broad spectrum of server-based infrastructures and applications. IGEL also offers powerful and intuitive management software for easy deployment and administration of thin clients throughout any size organization. Partnerships with industry leaders like Citrix, VMware, Red Hat, and Microsoft ensure that IGEL provides the most up-to-date technology and trustworthy security to clients in industries that include Healthcare, Education & Research, Public Sector, Financial, Insurance, Retail, Logistics, and Manufacturing. IGEL has offices in the United Kingdom, Australia, France, the Netherlands, Austria, Belgium, Switzerland, Sweden, the United States, Germany, Hong Kong, Shanghai, Beijing and Singapore and is represented by partners in over 50 countries worldwide. To learn more, visit www.igel.co.uk or follow us on Twitter: twitter.com/IGEL_Technology

Media Contact:
Paul Smith
Tel: +44 (0)7770 828525
Email: paul@ambergroup.net

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