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Sennheiser headset - Lifestyle

Sennheiser offers a range of premium headset solutions with technologies delivering real world benefits

Marlow, United Kingdom, 27th January 2016 – Sennheiser, a leading provider of premium headsets and speakerphone solutions, has embarked on an initiative to offer premium noise cancellation headsets for markets requiring high levels of customer data confidentiality.

Targeting vertical markets requiring secure solutions, such as healthcare, government, financial and legal sectors, allows Sennheiser’s focus on premium audio quality and effective noise cancellation to benefit situations where sensitive details must be communicated efficiently.

“The ability to efficiently handle sensitive patient or customer data in these sectors is paramount, so the ability of the hardware to make this possible is equally important” said Jane Craven, Sales Director IT/Telecommunications, UK & Ireland. “If an agent can’t understand responses and these have to be repeated or read back for confirmation, this can significantly increase the risk of a leak of sensitive information in a public setting.”

Regulatory initiatives such as the Data Protection Act in the healthcare market, PCI compliance standards in retail, and obvious security concerns in sectors such as government and finance have forced many businesses to adopt strict compliance measures. In several of these instances, companies are subject to fines if patient data and/or customer credit card information is not protected according to a stringent set of criteria. These businesses can ill afford to allow customer information to be overheard as background conversation during a service call—often a consequence of a low-end headset in an open contact centre environment.

Sennheiser offers a range of premium headset solutions with technologies delivering real world benefits and helping companies adhere to these standards. These include NoiseGard™, active noise cancellation to block out background noise, SpeakFocus™, which zooms in on a user’s voice to offer crystal clarity in different sound environments, and a unique three digital microphone system for the best possible audio performance.

“By ensuring that our headsets deliver the very latest in noise cancellation, voice clarity and transmission quality, these companies can ensure their operators are best prepared to deal with customer information and keep sensitive data private and secure” Jane continued. “It’s important that the benefits of high-performance headsets are recognised to ensure that relevant security compliances can be adhered to.”

Sennheiser’s line of premium Unified Communication audio solutions include wired, wireless, Bluetooth, DECT and mobile models such as the D10, DW, Century, Circle, Culture Plus, MB Pro and Presence headsets. All products are certified for compatibility with major UC providers.

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About Sennheiser

Audio specialist Sennheiser is one of the world's leading manufacturers of headphones, microphones and wireless transmission systems. Based in Wedemark near Hanover, Germany, Sennheiser operates its own production facilities in Germany, Ireland and the USA and is active in more than 50 countries. With 18 sales subsidiaries and long-established trading partners, the company supplies innovative products and cutting-edge audio solutions that are optimally tailored to its customers' needs. Sennheiser is a family-owned company that was founded in 1945 and which today has 2,700 employees around the world that share a passion for audio technology. Since 2013, Sennheiser has been managed by Daniel Sennheiser and Dr. Andreas Sennheiser, the third generation of the family to run the company. As part of the Sennheiser Group, the joint venture Sennheiser Communications A/S specialises in wireless and wired headsets and speakerphones for contact centers, offices and Unified Communications environments as well as headsets for gaming and mobile devices. In 2014, the Sennheiser Group had sales totaling €635 million. www.sennheiser.com

For more information on our professional headset solutions, please visit www.sennheiser.com/cco

Press Contacts

For further information, please contact:

Michelle Cross
The PR Room
Tel: +44 (0) 845 094 2902
Michelle.cross@theprroom.co.uk

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