MAKO ITS an efficient and effective issue tracking and logging system for small to medium sized business.
FOR IMMEDIATE RELEASE (eData Online Systems, UK – 20th October, 2005) – eData Online Systems Ltd., a specialist online development company, today announced the release of their newest product – the MAKO Issue Tracking Systems (ITS). MAKO ITS is a feature rich browser based issue tracking system that helps companies manage and action the issues and calls made by customers.
MAKO ITS gives companies the ability to track all issues/calls from inception through to closure, in a manner that is in accordance with the terms and conditions of support agreements entered into with customers (i.e. SLAs) Because MAKO ITS is browser based the issues can be accessed remotely anywhere anytime and the ability to store and retrieve data in minutes gives a significant advantage for staff and customers.
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