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Claire Ward, Founder TheHRHub

Forty seven per cent of the UK’s estimated 650,000 PAs and Office Managers now manage HR on top of their traditional responsibilities.(1) As a result, many PAs feel overwhelmed and worried that they aren’t up to date with employment law, says Claire Ward, HR expert and founder of TheHRHub.

According to the latest National PA Survey, HR ranked as the second highest “non-traditional” responsibility now managed by PAs, ahead of budget management (41 per cent), marketing and promotional activities (35 per cent) and development of processes and company strategy (35 per cent). Only project management ranked more highly (60 per cent).

Typical HR tasks that PAs and Office Managers have to deal with on a day-to-day basis include drawing up employment contracts, managing the annual leave calendar, keeping correct employee records and policies, complying with health & safety legislation and...

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