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UK call recording hardware and software manufacturer Retell have launched a new hosted mobile phone recording solution that they believe will make mobile call recording affordable to small businesses and single handset users. In addition the solution will include a ground breaking GPS system allowing businesses to track their workers movements improving both security and efficiency.

Mobile handset recording first hit the news in 2011 when the FSA instructed certain financial trading organisations to record mobile calls. However Retell believes, this did not result in the huge take up of mobile recording vendors were expecting as some regulated firms found ways to circumvent regulation or avoid recording large numbers of handsets, in many cases due to the high costs involved. The resulting low levels of investment in the market meant some vendors failed to provide products that came up to scratch leaving customers disappointed.

Steve Cobley, Managing...

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