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Ipsos Mori, TNS and Kantar, three of the top five market research companies in the United Kingdom all share one thing in common (core business aside). They outsource their laptop and hand held support for every single one of their ‘in the field’ workers and researchers to a small medium enterprise (SME) Sussex based business, TEK Express Ltd (www.tekexpress.co.uk). Not only does this buck the current trend to outsource support services overseas, it also demonstrates that a highly focussed and specialized SME has enough skill and capacity to successfully rise to the challenge.

Says Sam Francis, Director of TEK Express, “we are currently supporting over 3000 market researchers UK wide...

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