Thomson and First Choice’s 24/7 Holidayline, has launched a new translation service to offer round the clock language services for all customers travelling abroad.
Working with translation provider Veritas, translators will be on hand to offer assistance for customers whether they are attending a doctor’s appointment, haggling for a deal whilst shopping in a local market or dealing with an emergency such as a lost passport or wallet. All customers need to do is call the 24/7 Holidayline, a dedicated telephone line for Thomson and First Choice customers abroad, and ask to speak to a translator.
The service will be available in 157 languages and aims to help customers overcome any issues caused by language barriers.
The service was introduced following research* commissioned by Thomson and...