The TCM Group has made its multi-award winning Resolution Framework available free of charge in a bid to help organisations revolutionise the way they deal with complex and serious workplace issues.
The BBC, Burberry, TSB and Aviva are just a few of the hundreds of employers who have already replaced their traditional grievance, bullying and harassment and performance management procedures with the more values-driven, people-centred approach offered by the Resolution Framework.
The framework emphasizes early resolution of workplace conflict, complaints and concerns, using restorative approaches such as informal dialogue, facilitated conversations and mediation. It is a progressive and fully legally compliant approach, which helps organisations resolve their issues compassionately and collaboratively, while still retaining the ability to take more serious action, up to and including dismissal, in the rare cases where this is necessary.
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