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PolicyPoint Enables End-to-End QoS for Converged IP Applications and
Services;
Now Demonstrates Compatibility with Leading Performance Management
Application


Natural MicroSystems (NASDAQ: NMSS), the technology leader enabling a new
era of communications, today announced that its PolicyPoint QoS IP
traffic classification and multi-service access platform has been
certified by Concord Communications, Inc. (NASDAQ: CCRD) for compatibility
with Network Health®. The certification verifies that NMS' PolicyPoint
interoperates with Concord's Network Health, the premier solution that
enables service providers and enterprises to view network performance
across applications, network services and the network infrastructure.

Concord is the market leader in solutions that maximise the availability
and performance of the e-business infrastructure. Using information
gathered by PolicyPoint and reported to Network Health, network managers
can apply the PolicyPoint solution's unmatched quality of service (QoS)
and class of service (CoS) capabilities to achieve predictable and
consistent service level management of IP-based services and converged IP
applications. PolicyPoint dramatically improves service level agreement
(SLA) management by supplying the vital link that extends QoS from the
service provider's core network into the customer premise. Voice, video
and data communications can readily coexist on a single network, yielding
cost savings, greater convenience and improved business efficiencies.

NMS markets PolicyPoint to service providers and developers that create
customer premise equipment (CPE) solutions connecting the enterprise LAN
to the service provider's local loop. "The addition of PolicyPoint to
Concord's Network Health Certified program is great news for service
providers and enterprises faced with managing service levels in converged
IP networks," said Brian Burba, Concord's Vice President of Product
Marketing. "Network Health detects performance problems across the network
infrastructure and provides information to remedy the issue. NMS'
PolicyPoint takes users to the logical step of automating intervention to
prevent problems from recurring."

"We've turned up the PolicyPoint value proposition another notch by
demonstrating compatibility with the Network Health," said Charlie Walker,
vice president and general manager of NMS' IP Services Management
business. "Being able to measure and document performance are critical
parts of service level management, so this step amplifies the unique QoS
and CoS capabilities that PolicyPoint offers. NMS is pleased to become a
Concord Network Health Certified partner."

About PolicyPoint

NMS' PolicyPoint provides a reliable, cost-effective solution for
delivering predictable and consistent transport of voice, video and data
traffic between enterprise Ethernet LANs and public or private IP and ATM
WANs. When deployed at the customer premise, PolicyPoint enables multiple
IP CoS offerings to be provided to different applications and users. This
sophisticated solution integrates traffic classification, metering,
application-level traffic shaping, reporting and service level management
capabilities.

Patent-pending deterministic classification technology allows IP QoS and
bandwidth allocation to be managed by user or application type and
enforced by time of day or other specified policies. Packets from LAN IP
applications can be classified at wire speed, protecting against lost
packets. Unique virtual circuits are established across the network fabric
to provide complete end-to-end facility control. Flows are scheduled to
conform to user-specified bandwidth and delay parameters, and all IP and
ATM traffic is shaped for precise SLA compliance. As a result, a single
network can service multiple voice, video and data applications with
dependable and controlled performance.

NMS offers PolicyPoint capabilities in custom packages to address the
specific requirements of OEMs and Service Providers that include:

· integrated 10/100Mbps Ethernet LAN interfaces

· one or two T1 or E1 interfaces

· static and dynamic routing

· metering

· diagnostics

· remote management via Web browser, SNMP or Telnet

More information can be found at
http://www.nmss.com/nmss/nmssweb.nsf/pages/IPServicesManagem...

About Natural MicroSystems

Natural MicroSystems (NASDAQ: NMSS) is the technology leader making it
possible for the world's top networking and communication equipment
suppliers to create and accelerate communications infrastructure and
services. The Framingham, MA company designs, develops and supplies
network-quality hardware and software components and provides design and
customization services that are enabling a new era of communications.

Deployed in more than 65 countries, NMS' products and technologies are at
the foundation of today's high-value communications systems, including
network-based enhanced service platforms, media and access gateways, media
servers, voice portals, web-enabled call centers, unified messaging
platforms and wireless networks. NMS has a long history of technology
innovations that advance the rapid growth of the communications industry
worldwide, including breakthroughs such as the first complete open IP
gateway, the first complete open packet media server and leadership in
bringing open, scalable CompactPCI to the telecommunications industry.
More information about NMS is available at http://www.nmss.com


For further information please contact

Kim Polley

Brodeur Worldwide

Tel: 01753 790700

Email: kpolley@uk.brodeur.com

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