TALLY RELOCATION STRENGTHENS TIES TO CUSTOMER SERVICE Wednesday 3 January 2001 PDF Print Computer printer specialist provides centralised service for partners and customers and offers new sales training and technical training suite Tally, the computer printer specialist, today announced it has brought together its UK operations into a 38,000 sq ft new facility in Basingstoke, Hampshire. The move will provide Tally with a centralised headquarters that houses sales, service and technical expertise under one roof for both its UK and International customers and partners. The new building confirms Tally’s commitment to best-practice sales, service and support, and is the hub for its already unrivalled team of service engineers. In addition, the move has led to an improved printer repairs centre, new training facilities, and includes extensive warehousing. Managing Director at Tally, Robin Edwardes explains, "Historically, Tally has operated out of two buildings based in Wokingham, [Berkshire]. This resulted in our technical, service and warehousing facilities being separate from the sales and marketing division. With these new headquarters, Tally is now in a position to offer improved cost efficiency and outstanding printer expertise for both end-user customers and trade partners." The new facility is strategically located for both local and international airports and the southern docks. From the new Basingstoke warehouse Tally ships printers, spares and consumables to more than 60 countries worldwide, with next day delivery to its UK customers. Edwardes continues, "The key reason for the move is to provide even better customer service. However, we will also gain some internal benefits for our people with improved communications between divisions within the company and major cost savings with only one set of premises bills to pay!" You can contact Tally from January 2nd 2001 at Rutherford Road, Basingstoke, Hants, RG24 8PD, telephone number 0870 872 2888. About Tally Re-formed in 1996 following the buy-out of Mannesmann Tally from the German conglomerate Mannesmann AG, Tally has been dedicated to the manufacture and support of computer printers for more than 30 years. The company offers business users a wide range of mission critical, colour and desktop printers. These include mono/colour lasers, volume inkjet printers, high-performance matrix printers and line printers where the company is recognised as the market leader. Tally is based in Basingstoke in the UK from where it sells into more than 60 international markets through local distributors. This new facility includes a state-of-the-art training, repair and commissioning centre and is the hub of its UK-wide service team of 20 engineers, which boasts a first-time-fix rate of 97%. Tally Ltd has enjoyed ISO9001 accreditation since 1991, and achieved Investor in People status in 1999. A global player in the computer printer market, the company employs more than 1100 staff operating out of subsidiaries in the UK, Germany, France, Italy, Austria, Russia, Singapore and North America, and manufactures in Germany and the USA. In the UK, the company sells through distribution partners and VARs, and corporate customers include Tesco, B&Q, Ministry of Defence, Unichem, Kwik-Fit and HSBC Bank. For further information on Tally Ltd, please visit http://www.tally.co.uk Editorial Contacts Interviews, photography and further information are available from Natalie Johnson or Claire Adam at MCC International. Natalie Johnson/ Claire Adam MCC International Ltd Tel: 01962 888100 Email: firstname.lastname@example.org Email: email@example.com Robin Edwardes/Julie Field Tally Ltd Tel: 0870 872 2888 Email: firstname.lastname@example.org Email: email@example.com This press release was distributed by ResponseSource Press Release Wire on behalf of MCC International Ltd in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.