CHORDIANT SOFTWARE COLLABORATES WITH @ BUSINESS AS NEW INTEGRATION PARTNER Tuesday 23 January 2001 PDF Print Chordiant Software, Inc.(NASDAQ: CHRD), provider of a unified customer relationship management (CRM) solution for companies with extreme IT requirements has selected @Business (Europe), a company specialising in web integration, as one of its growing team of Chordiant integrators. Chordiant's CRM infrastructure software delivers consistent business process automation across a wide range of communications channels, including the Web, call centres, interactive digital TV, mobile devices, telephone, fax and email. The company is positioned as one of the premier providers of customer acquisition, retention, relationship management and CRM infrastructure software for intelligent communications. "This collaboration will provide Chordiant Software with the highest quality of Java technical skills and architectural expertise essential to deliver CRM solutions for our customers with extreme IT requirements" said Mick Oak, Senior Vice-President of Worldwide Professional Services at Chordiant. "We assessed a number of integration companies but none could compare with the depth of experience and knowledge of @Business." Toby Sparrow, Managing Director and CEO of @Business, said: "From our first glimpse of the Chordiant CRM solution, we knew that this was a best-of-breed solution and we immediately expressed our eagerness to be associated with it. I am delighted that we are going to be working with Chordiant and its' clients as system integrators." About @Business @Business (Europe), headquartered in Camberley, UK, specialises in the development of business solutions using web technology and the integration of those solutions with core back-office systems. "The integration of solutions such as Chordiant with customers' existing enterprise investment is exactly where @Business' experience and skills are focused." said Phil Bluer, CTO, "The technical architecture of the product is outstanding - it gives Chordiant's customers the flexibility they will need to stay ahead of the market". @Business has specialist web technology teams with a strong track record in implementing commercial web applications and integrating them with core systems. @Business has offices in Europe, the US and India. http://www.atbusiness.co.uk About Chordiant Software, Inc. Chordiant (NASDAQ: CHRD) delivers a unified CRM solution for companies with extreme customer demands. Chordiant's solution is designed to solve the needs of complex businesses serving millions of individual customers with the objectives of retaining, growing and building lifetime customer value. Whether communicating by email, Web, telephone, or wireless access, Chordiant Unified CRM Solution provides a real-time, single view of each customer and a consistent, personalised message for every interaction. It includes a comprehensive business process engine, which allows companies to implement best business practices across multiple touchpoints. Chordiant empowers high-value contacts designed to retain customers, grow revenue and drive profits during every contact. The Chordiant system has been selected by several of the world's leading consumer companies, including Barclays, BSkyB, Direct Line, First USA Bank, General Motors, Halifax Card Services, Lloyds TSB and MetLife. Headquartered in Cupertino, California, Chordiant maintains regional offices in Chicago, Dallas, New York, London, Amsterdam and Munich. Chordiant Software, Inc. announced on January 8, 2001 that it signed a definitive merger agreement to acquire Prime Response, Inc. (NASDAQ, EASDAQ: PRME), a leader in business-to-consumer relationship marketing. The combined company would be called Chordiant Software, Inc., and its common stock would trade on the NASDAQ National Market under the ticker symbol "CHRD". Completion of the transaction is subject to customary closing conditions, including approval by the respective stockholders of Chordiant and PrimeResponse and the receipt of regulatory approvals. Chordiant expects to complete the transaction in the second quarter of 2001. Safe Harbor This press release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. For this purpose, any statements contained in this press release that are not statements of historical fact may be deemed to be forward-looking statements. Words such as "believes," "anticipates," "plans," "expects," "will," "would," and similar expressions are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, risks detailed from time to time in the company's respective Securities and Exchange Commission reports, including Chordiant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2000, and Chordiant's final prospectus for its initial public offering filed on February 15, 2000. Factors that could cause or contribute to such differences include, but are not limited to, risks related to customer and market acceptance of our products, deployment delays or errors associated with these products, hardware platform incompatibilities, reliance on a limited number of customers for a majority of revenue, need to maintain and enhance certain business relationships with application integrators and other parties, ability to manage growth, activities by Chordiant and others regarding protection of proprietary information, release of competitive products and other actions by competitors, and economic downturns in either domestic or international markets. Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. Chordiant Unified CRM for Extreme Demands are trademarks of Chordiant Software, Inc. PrimeResponse, Prime@Vantage, Prime@Vantage Wireless, Prime@Vantage.com and Marketing Mission Control are trademarks and/or registered trademarks of Prime Response, Inc. All other trademarks and registered trademarks are the properties of their respective owners. This press release was distributed by ResponseSource Press Release Wire on behalf of Pleon in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.