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Streamlines Creation of Fast, Flexible, Global e-commerce Sites


IBM today announced new e-commerce software that cuts through the
complexities and costs of selling goods across countries and cultures.

The new software also includes enhanced features for mobile commerce,
providing access to e-commerce sites via handheld devices.

Because global, multicultural e-commerce requires support for more than
just various languages and currencies, WebSphere® Commerce Suite Version
5.1 now supports functions such as region-specific sales tax and shipping
rules, customized product catalogs and localized payment methods and
pricing. Companies that operate in diverse countries can use the software
to conduct business around the world more efficiently and provide better
customer service and support - all from a single commerce site.

In addition, the new software allows for anytime, anywhere access to
e-commerce sites with enhanced mobile computing features - including
notification messages, automatic content selection and customised shopping
flow - tailored to individual devices.

IBM's announcement is a clear indicator of its serious intentions in the
e-commerce space," said Carol Baroudi, director, Electronic Business
Strategies, Hurwitz Group. "Leveraging strong globalization support and a
truly global installed base, IBM's longevity and prowess, its commitment
to a standards-based open platform architecture, improved ease of use and
extension into mobile commerce, IBM is squaring off to face other commerce
vendors head on."

In 2000, WebSphere Commerce Suite posted more than 300% revenue growth,
far outpacing the industry growth rate of 145%*. With its new
capabilities, WebSphere Commerce Suite provides a comprehensive array of
features and functionality necessary to meet the needs of the three major
markets for e-commerce: business-to-business, business-to-consumer and
e-marketplaces.

"WebSphere Commerce Suite is the piece of the puzzle we were searching for
to fulfill our requirements for e-commerce," said Ross Katz, Web
development consultant, Mazda North America. "We needed a Java-based
solution that has all the bells and whistles to contend in an
exceptionally competitive market."

IDC estimates that 60 percent of business-to-business companies have taken
steps to globalize their Web sites. IDC also predicts that these
globalization efforts earn companies an average of 15 percent more foreign
revenue than competitors that have not globalised.

"Conducting business across countries and cultures is essential to
improving customer loyalty and increasing sales," said Ed Kilroy, general
manager, IBM Electronic Commerce Solutions. "Handling cultural nuances -
such as taxation and shipping policies - from a single solution helps
businesses control their costs while focusing on designing more compelling
marketing campaigns that increase sales reach and improve ROI."

With its intuitive design, WebSphere Commerce Suite provides easy-to-use
interfaces for business managers to create dynamic marketing campaigns,
product promotions and recommendations, discounts and advertisements, all
targeted to specific customers using powerful business rules technology.
Combined with new out-of-the-box business intelligence function, WebSphere
Commerce Suite offers a user-friendly interface to support highly
customized marketing and merchandising techniques.

WebSphere Commerce Suite is based on open industry standards and features
an enhanced Java - programming model. It provides a flexible and powerful
Web application development and management workbench for rapid and easy
integration, deployment and usage.

Among the customers realizing the benefits of WebSphere Commerce Suite
V5.1's enhanced features are 3M Company, Deloitte Consulting, Digital
Convergence, Mazda North America, Shell Australia and SiemensAG.
Worldwide business partners that provide additional functionality to
enhance the relationship marketing and content management capabilities of
WebSphere Commerce Suite include CD Group, Inc., CommercialWare,
CyberCash, CyberSource Corporation, Geac, Hyperion, Interwoven, JDEdwards,
Luminant Worldwide Corporation, marchFIRST, Maxess Systemhaus GMBH,
ProActive Consulting A/S, QAD, Selectica, TAXWARE International, Inc.,
Trifecta, Verisign, Vignette and Web Emporium.

Product Availability and Pricing

WebSphere Commerce Suite Version 5.1 is available immediately in English
for the Microsoft® Windows NT® operating system and will be available in
English for the AIX® operating system on February 28, 2001, and for the
Solaris operating system on March 30, 2001. It will be available
worldwide in 10 languages on February 28, 2001, for the Windows NT
operating system, and on March 30, 2001, for the AIX and Windows® 2000
operating systems. The price is US $9,000 per processor for Start
Edition, and US $45,000 per processor for Pro Edition.

IBM WebSphere Commerce Suite and the WebSphere Software Platform for
e-business

IBM WebSphere Commerce Suite, the first integrated e-commerce solution,
provides multiple easy-to-use features and functions for content
management, relationship marketing, order management, and payment
management for all types of Internet businesses, including
business-to-business, business-to-consumer, and e-marketplaces. Sites
built with WebSphere Commerce Suite can easily integrate with both
internal and external systems and grow with the changing needs of an
e-business. IBM WebSphere Commerce Suite customers benefit from the
functionality of the WebSphere software platform for e-business, which
integrates Web commerce, Web application server, Web application
development tools, transaction processing and distributed component
software from IBM. Additional information about WebSphere Commerce Suite
is available at http://www.ibm.com/software/websphere/commerce


IBM Corporation

IBM is the world's largest information technology company, with 80 years
of leadership in helping businesses innovate. IBM Software offers the
widest range of applications, middleware and operating systems for all
types of computing platforms, allowing customers to take full advantage of
the new era of e-business. The fastest way to get more information about
IBM software is through the IBM Software home page at
http://www.software.ibm.com


*Industry growth rate source: IDC

AIX, IBM and WebSphere are trademarks of International Business Machines
Corporation in the United States, other countries, or both. Microsoft
Windows and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both. Java and all Java-based
trademarks are trademarks of Sun Microsystems, Inc. in the United States,
other countries, or both. Other company, product, and service names may
be trademarks or service marks of others.

Ref: 01/014

For further information please contact:

Roger Warner

IBM

Tel: 020 72026299

Email: rwarner@uk.ibm.com


Jonathan Batty/ Tracey Farrant

For IBM

Tel: 01753 790700

Email: jbatty/tfarrant@uk.ibm.com

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