NEW IBM E-COMMERCE SOFTWARE OFFERS BROAD SUPPORT FOR MULTICULTURAL TRADE, IMPROVED CUSTOMER LOYALTY FEATURES Tuesday 23 January 2001 PDF Print Streamlines Creation of Fast, Flexible, Global e-commerce Sites IBM today announced new e-commerce software that cuts through the complexities and costs of selling goods across countries and cultures. The new software also includes enhanced features for mobile commerce, providing access to e-commerce sites via handheld devices. Because global, multicultural e-commerce requires support for more than just various languages and currencies, WebSphere® Commerce Suite Version 5.1 now supports functions such as region-specific sales tax and shipping rules, customized product catalogs and localized payment methods and pricing. Companies that operate in diverse countries can use the software to conduct business around the world more efficiently and provide better customer service and support - all from a single commerce site. In addition, the new software allows for anytime, anywhere access to e-commerce sites with enhanced mobile computing features - including notification messages, automatic content selection and customised shopping flow - tailored to individual devices. IBM's announcement is a clear indicator of its serious intentions in the e-commerce space," said Carol Baroudi, director, Electronic Business Strategies, Hurwitz Group. "Leveraging strong globalization support and a truly global installed base, IBM's longevity and prowess, its commitment to a standards-based open platform architecture, improved ease of use and extension into mobile commerce, IBM is squaring off to face other commerce vendors head on." In 2000, WebSphere Commerce Suite posted more than 300% revenue growth, far outpacing the industry growth rate of 145%*. With its new capabilities, WebSphere Commerce Suite provides a comprehensive array of features and functionality necessary to meet the needs of the three major markets for e-commerce: business-to-business, business-to-consumer and e-marketplaces. "WebSphere Commerce Suite is the piece of the puzzle we were searching for to fulfill our requirements for e-commerce," said Ross Katz, Web development consultant, Mazda North America. "We needed a Java-based solution that has all the bells and whistles to contend in an exceptionally competitive market." IDC estimates that 60 percent of business-to-business companies have taken steps to globalize their Web sites. IDC also predicts that these globalization efforts earn companies an average of 15 percent more foreign revenue than competitors that have not globalised. "Conducting business across countries and cultures is essential to improving customer loyalty and increasing sales," said Ed Kilroy, general manager, IBM Electronic Commerce Solutions. "Handling cultural nuances - such as taxation and shipping policies - from a single solution helps businesses control their costs while focusing on designing more compelling marketing campaigns that increase sales reach and improve ROI." With its intuitive design, WebSphere Commerce Suite provides easy-to-use interfaces for business managers to create dynamic marketing campaigns, product promotions and recommendations, discounts and advertisements, all targeted to specific customers using powerful business rules technology. Combined with new out-of-the-box business intelligence function, WebSphere Commerce Suite offers a user-friendly interface to support highly customized marketing and merchandising techniques. WebSphere Commerce Suite is based on open industry standards and features an enhanced Java - programming model. It provides a flexible and powerful Web application development and management workbench for rapid and easy integration, deployment and usage. Among the customers realizing the benefits of WebSphere Commerce Suite V5.1's enhanced features are 3M Company, Deloitte Consulting, Digital Convergence, Mazda North America, Shell Australia and SiemensAG. Worldwide business partners that provide additional functionality to enhance the relationship marketing and content management capabilities of WebSphere Commerce Suite include CD Group, Inc., CommercialWare, CyberCash, CyberSource Corporation, Geac, Hyperion, Interwoven, JDEdwards, Luminant Worldwide Corporation, marchFIRST, Maxess Systemhaus GMBH, ProActive Consulting A/S, QAD, Selectica, TAXWARE International, Inc., Trifecta, Verisign, Vignette and Web Emporium. Product Availability and Pricing WebSphere Commerce Suite Version 5.1 is available immediately in English for the Microsoft® Windows NT® operating system and will be available in English for the AIX® operating system on February 28, 2001, and for the Solaris operating system on March 30, 2001. It will be available worldwide in 10 languages on February 28, 2001, for the Windows NT operating system, and on March 30, 2001, for the AIX and Windows® 2000 operating systems. The price is US $9,000 per processor for Start Edition, and US $45,000 per processor for Pro Edition. IBM WebSphere Commerce Suite and the WebSphere Software Platform for e-business IBM WebSphere Commerce Suite, the first integrated e-commerce solution, provides multiple easy-to-use features and functions for content management, relationship marketing, order management, and payment management for all types of Internet businesses, including business-to-business, business-to-consumer, and e-marketplaces. Sites built with WebSphere Commerce Suite can easily integrate with both internal and external systems and grow with the changing needs of an e-business. IBM WebSphere Commerce Suite customers benefit from the functionality of the WebSphere software platform for e-business, which integrates Web commerce, Web application server, Web application development tools, transaction processing and distributed component software from IBM. Additional information about WebSphere Commerce Suite is available at http://www.ibm.com/software/websphere/commerce IBM Corporation IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. IBM Software offers the widest range of applications, middleware and operating systems for all types of computing platforms, allowing customers to take full advantage of the new era of e-business. The fastest way to get more information about IBM software is through the IBM Software home page at http://www.software.ibm.com *Industry growth rate source: IDC AIX, IBM and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Ref: 01/014 For further information please contact: Roger Warner IBM Tel: 020 72026299 Email: email@example.com Jonathan Batty/ Tracey Farrant For IBM Tel: 01753 790700 Email: firstname.lastname@example.org This press release was distributed by ResponseSource Press Release Wire on behalf of Pleon in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.