Research commissioned by TomorrowFirst reveals the successes and obstacles associated with eProcurement
TomorrowFirst today reveals the findings of new independent research which cites that the most successful early adopters of eProcurement are those that implement a commercially available eProcurement package, employ external trainers for all staff and ensure that purchasing professionals are involved at every stage of strategy development.
However, the early adopters said there are two main obstacles that could hinder the success of an eProcurement strategy. These are a lack of supplier readiness to accommodate electronic procurement practices and resistance from individuals within the user organisation.
Alf Noto, Chief Operating Officer, TomorrowFirst, believes that steps need to be taken to address these obstacles otherwise organisations will not realise the full benefits gained from implementing eProcurement. Alf comments: "Although eProcurement is undoubtedly being taken more seriously by businesses, the current value proposition for suppliers to become involved is poor. Supplier adoption will continue to be slow until this is addressed."
"Resistance from users is part of the wider issue of change management. When implementing an eProcurement strategy, organisations really need to look at this from a range of angles including purchasing policies, organisational culture, benefits to users, and supplier readiness."
Amongst the organisations leading eProcurement adoption the strategic importance of purchasing professionals is clearly recognised. In most instances, they are responsible for initiating and driving the adoption of eProcurement and there is an overwhelming consensus that purchasing professionals should be involved when an eProcurement solution is designed for a company.
Interestingly, for both solution providers and organisations planning to implement an eProcurement strategy, all of the early adopters believe it is important that the solution providers have a thorough understanding of the procurement process. Furthermore, most said that eProcurement vendors have purchasing professionals on their teams.
The research was commissioned by TomorrowFirst, the UK’s first hosted eProcurement business solutions provider with in-depth purchasing and consultancy expertise. It was conducted by Dynamic Markets, the independent research organisation, who surveyed fifty heads of purchasing - representing over £20 billion of spend.
TomorrowFirst was established to deliver eProcurement hosting and procurement outsourcing solutions to business. The first UK provider of hosted eProcurement solutions with purchasing expertise, TomorrowFirst has packaged the consulting methodology of the QP Group, the software of Biomni, and the systems integrations capability of Unisys with its own unique customer implementation process, to provide the benefits of eProcurement within just weeks. The hosted business model eliminates the high up-front costs and lengthy implementation process associated with current eProcurement solutions. TomorrowFirst enables corporates to harness the benefits of eProcurement rapidly and cost effectively.
TomorrowFirst delivers eProcurement solutions designed by purchasing people for purchasing people. The purchasing and operational management expertise provided by TomorrowFirst means that for the first time customers can seriously consider whether they really wish to keep the purchasing and management of certain categories of spend in-house or whether the outsourced option makes more sense.
Further information can be found on the Internet at http://www.tomorrowfirst.com
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Andrew Hagan, TomorrowFirst 01252 323735
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