Next Generation e-business Infrastructure Management Product Delivers 24x7 Availability For Critical Web Sites and Services
NetIQ, a leading provider of e-business infrastructure management software, today announced
AppManager® for Web Services, a new module in the NetIQ AppManager Suite of applications
and systems management solutions. AppManager for Web Services is a powerful solution that
verifies the availability and health of key Web sites and services from the end-user perspective by
allowing Web administrators to "record" Web transactions, such as purchase of items via an
on-line shopping cart, and continuously play the transactions back alerting for steps in the
transaction that fail or have poor performance. Used in conjunction with other AppManager
modules that monitor the performance of back-end servers, databases and Web-based
applications, AppManager for Web Services delivers a holistic management solution for Web
systems - correlating end-user experience with performance data from within the data centre.
"End-users are setting increasingly high standards for availability and scalability of Web sites in
today's high-growth e-business marketplace" said Tom Kemp, senior vice president of products
for NetIQ. "Online companies know that downtime can result in loss of revenue, loss of
customers, and loss of market position. They need a solution to prevent site failures and achieve
higher, more consistent performance levels in order to keep customers coming back and staying
longer. NetIQ AppManager for Web Services offers the industry's most in-depth feature set for
ensuring reliability of core Web operations."
With AppManager for Web Services, IT personnel can not only record and play back Web
transactions, such as purchasing a book or completing a stock trade, but also minimise
catastrophic Web site down-time with automatic recovery procedures, assure site integrity by
verifying all the links within a Web site, and optimise Web pages by visually tracking the download
response time for individual objects within a Web page. Extensive reporting allows quick and easy
diagnosis of Web-site performance problems, and custom, Web-based historical reporting
provides extensive level of insight into Web site performance for service level reporting, trending
analysis, and capacity planning.
By combining AppManager for Web Services' powerful capabilities of monitoring the end user's
experience on a Web site with the capabilities of a Web traffic and e-business analysis product an
IT organisation can now correlate the business impact of a poorly performing IT infrastructure on
their e-business investments.
AppManager for Web Services and the new Pegasus Monitor 4.0 share the Web Transaction
Recorder technology and both execute transactions against production Web servers for
performance and availability monitoring. AppManager for Web Services also provides the
extensive ability to react to performance problems by taking action directly on Web servers, while
Pegasus focuses on key network infrastructure components. Data collected by AppManager for
Web Services integrates seamlessly with other AppManager modules as well as network
management frameworks and systems, such as Tivoli Enterprise, CA Unicenter TNG, HP
OpenView VantagePoint Operations, and Cabletron Spectrum.
AppManager for Web Services is currently in beta testing. It is scheduled for general availability in
NetIQ is a leading provider of e-business infrastructure management software, encompassing
application, directory, server and network performance management. The company is
headquartered in San Jose, Calif., with development and operational personnel in Houston;
Raleigh, N.C.; and Bellevue, Wash. European headquarters are based in Middlesex, Staines. For
more information, please visit NetIQ's Web site at http://www.netiq.com/
This press release contains "forward-looking" statements within the meaning of the Private
securities Litigation Reform Act of 1995 including, without limitation, statements about the
features, functionality, capabilities and availability of future products of NetIQ. Our actual
future results could differ materially from the results discussed herein. Factors that could
cause or contribute to such differences include the risks inherent in unanticipated costs
associated with development and marketing activities, customer acceptance of new product
offerings, pricing of new products, and competition in our various product lines. For a more
complete discussion of risks and uncertainties relating to NetIQ's business, please read the
discussions of these risks in the documents we file from time to time with the Securities and
Exchange Commission, including our Annual Report on Form 10-K for the fiscal year ended
June 30, 2000 and our Quarterly Report on Form 10-Q for the three months ended
September 30, 2000.
NetIQ, the NetIQ logo, AppManager and Pegasus are trademarks or registered trademarks of NetIQ Corporation. All other products mentioned are
trademarks or registered trademarks of their respective companies.
For further information please contact:
European Marketing Manager,
NetIQ Tel: + 44 (0) 1784 416919
Fax: + 44 (0)1784 416 900
Alex Brew Oast Communications
Tel: + 44 (0) 1959 568545
Fax: + 44 (0) 1959 568506
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