IBM OFFERS FULL PORTFOLIO OF LINUX SERVICES Wednesday 31 January 2001 PDF Print ...IBM extends world-renowned enterprise support to Linux environments... IBM is committed to enhancing its Linux support offerings and will invest over $330 million in Linux services development over the next three years. As Linux begins to move into business and mission-critical areas, companies want to be assured that the same level of support they have come to expect from IBM for their IT enterprises will be available for Linux environments. "Companies are done kicking Linux's tyres, they're excited about its power and performance promises, and they're now ready to deploy it," said Patricia Gibbs, vice president, Linux Services, IBM Global Services. "But because Linux is a 'disruptive' technology, with new, unique features and capabilities, the availability of support services will be key to implementing and running seamless Linux operations. IBM has pledged to customers that we will deliver the solutions and services for every step of the way." IBM Global Services already offers the industry's most comprehensive portfolio of Linux consultative and support solutions, from planning and design, to implementation and technical assistance. Over 300 IBM consultants skilled in Linux are available globally to help customers design, build and enhance their Linux platforms. IBM will continue to enhance its Linux services by introducing new offerings. The following services will be available in the first quarter of 2001: · Linux Solution for e-business - IBM is rolling-out services to help customers rapidly deploy and optimise Linux-based e-business environments. IBM will also begin delivering migration services to help customers transport applications to a wide variety of IBM and non-IBM platforms running Linux. · Open Source Computing Consulting for the Linux Environment - IBM consultants will educate customers interested in Linux about Open Source Computing and the Open Source Community. · Linux Infrastructure Assessment Workshop - This workshop is designed to help customers assess their IT requirements and business needs once they have made a commitment to building a Linux-based environment. IBM consultants will help customers review IT infrastructure needs, Linux features and strengths, and relate them back to their business requirements. · Web and High Availability Cluster Services - IBM will help customers design, implement and support Linux clusters for Internet and enterprise-wide, mission-critical applications. Through IBM's Operational Support Services, IBM Linux engineers also are available 24-hours a day to provide customers with technical assistance to answer usage and installation questions, address product compatibility and interoperability concerns, and isolate and diagnose problems. To address the toughest (Level 3) Linux issues, such as code defects, IBM Global Services will tap the expertise of key Linux distributors, including Red Hat and Linuxcare. Today, IBM is enhancing its worldwide technical support capabilities by announcing a Level 3 support relationship with SuSE. Ref: 00/020 Notes to Editor About IBM IBM Global Services is the world's largest information technology services provider, with 2000 revenues of more than $33 billion. Services is the fastest growing part of IBM, with more than 148,000 professionals serving customers in 160 countries. IBM Global Services integrates IBM's broad range of capabilities - services, hardware, software and research - to help companies of all sizes realise the full value of information technology. For more information, visit www.ibm.com/services. For information on IBM's Linux support services, visit http://www.ibm.com/linux/support For further information: Bill Mew IBM Global Services Tel: 44 (0)20 72025769 E-mail: firstname.lastname@example.org Or Emma Thompson / Nicky Morgan On behalf of IBM Tel: 01753 790700 Email: email@example.com firstname.lastname@example.org This press release was distributed by ResponseSource Press Release Wire on behalf of Pleon in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.