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Key Group of Quality Standard Certifications Reflect
Company’s Commitment to Quality and Industry Leadership Position

Jetstream Communications, the leader in Voice over Broadband (VoBB) solutions, announced today that they have received four key quality standard certifications from BSI Inc, the world’s leading ISO 9000 Registrar. Jetstream is now the first company of its size to have received TL 9000 certification Pre IPO, but is also the first company worldwide to have received all four certifications at once, ISO 9000, TL 9000, ISO 14001, and TickiT/ISO 9000-3 according to the latest data.

"The results of quality control in this market cannot be overestimated, and vendors like Jetstream need to embrace quality as a critical element of their business model," said Bettina Tratz-Ryan, Senior Analyst of Gartner Dataquest. "Jetstream’s successful compliance with quality standards will have a positive impact on their market performance and future VoDSL product and service development."

The newly released TL 9000 Quality System Requirements, developed by the Quality Excellence for Suppliers of Telecommunications Forum (QuEST Forum), is an industry-specific quality system standard for telecommunications that is built on ISO 9001. To achieve TL 9000 certification, companies must meet unique, industry-specific requirements such as customer quality metrics for tracking performance. Included in Jetstream's certification are central office products that have requirements for the three classifications of TL 9000: Hardware, Software, and Service. According to the QuEST Forum at the time of Jetstream's certification on December 19, 2000, no pre-IPO companies worldwide had received TL 9000 certification.

With four key quality standards, Jetstream is addressing the major areas of quality management and concerns. ISO 14001 is a voluntary International Standard that defines the elements of an Environmental Management System (EMS) needed for an organisation to effectively manage its impact on the environment. Key areas of focus that comprise an effective EMS include 1) an environmental policy, 2) a systematic approach to planning, implementation and operations management, 3) corrective action process including audits and 4) regular management review. ISO 9001 is a quality specification for design, development, production and servicing. The TL/9000 is the telecommunications industry extension to the ISO 9000 standards and contains 84 specific additions. TickiT/ISO 9000-3 is the application of the ISO 9001 to organisations that develop software for use in products and services.

"We are extremely pleased to have set the standard for quality in the Voice over Broadband industry, and these certifications underpin our commitment to not only be a leader, but a pioneer as well," said S. "Sundi" Sundaresh, President and CEO of Jetstream. "The ability to instill quality standards not only in our products and services, but throughout our organisation is extremely important to Jetstream and our growing carrier customer base."

"This is truly a groundbreaking accomplishment, and we are very pleased to have been involved as the Registrar during this triumphant certification process," said Mr. Robert Perry, President, for BSI Americas, Inc. "Jetstream has instituted a comprehensive approach to quality that exemplifies both a leading technology company and a sound business."

About QuEST

Forum QuEST Forum ( is a worldwide organisation for cooperation and communication between telecommunication service providers and suppliers. QuEST Forum's goal is to create a consistent set of quality system requirements that apply to the telecommunications industry worldwide, while maintaining compatibility with other sets of requirements and standards. QuEST Forum membership is comprised of more than 140 service providers and suppliers.
About BSI and BSI, Inc.

BSI is the world’s leading ISO Registrar. Founded in 1901, BSI has issued more than 35,600 Registrations to clients in over 87 countries. More than 29 "Fortune 100" companies have chosen BSI as their preferred ISO 9000, QS-9000, ISO 14000, TickIT, or EMAS Registrar. BSI’s registration experience covers virtually every industrial and commercial sector (i.e. automotive, aerospace, chemical and allied processes, IT/software, service). BSI’s other services include Standards Facilitation, Training, Product Certification, Product Testing, and CE Marking. To serve its customers in North America, BSI, Inc. was established in 1991 and is headquartered in Reston, Virginia, with nine offices throughout the U.S., four in Canada, two in Mexico and 1 in Brazil, to better serve the all the America’s markets. For more information on BSI and how you too can become a BSI Registered client please go to our web-site or call Mr. Kevin J. Quinn @ + 1 619-216-9180.

About Jetstream Communications

Jetstream Communications Inc. is the leading provider of Voice over Broadband (VoBB) equipment to incumbent and competitive local exchange carriers. Jetstream’s patented Voice over Broadband solution, part of the award-winning Jetstream Formation portfolio, has driven the standard for bundled voice and data service delivery over DSL, T1/E1 and Wireless broadband access networks. Based in San Jose, California, Jetstream is a privately held, venture-backed company led by a seasoned management team consisting of veterans from both the telecommunications and data communications industries. The company’s solutions are installed in leading competitive, local and long-distance carriers and Integrated Communications Providers (ICPs) around the world. Demonstrating its uncompromising commitment to quality, Jetstream is the first company to achieve certification for four leading quality standards: ISO 9001 (manufacturing), ISO 14000 (environment), TL/9000 (telecommunications industry) and TickiT (software). For more information, see the company web site at

Jetstream Communications is a registered trademark of Jetstream Communications, Inc. All other products and services are trademarks of their respective holders.

For further information contact:

Multimedia PRM

David Rowlands/David Evans

Tel: +44 (0) 1291 626200

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