CITYREACH INTERNATIONAL ANNOUNCES ISPCON's "BEST BUSINESS CUSTOMER SERVICE" AWARD WINNER Thursday 8 February 2001 PDF Print ...Netscalibur wins CityReach award for best customer service... CityReach International (CRI), the pan-European provider of infrastructure and managed services for the Business Internet, today announced that Netscalibur has won the "Best Business Customer Service" award at ISPCon. CityReach sponsored the award in recognition of the essential role ISPs are playing in today's demanding business environment. CityReach's facilities and its managed services provide a foundation that supports ISPs, enabling them to achieve and maintain high levels of customer service. Commenting on the award sponsorship, Ian Cameron, Chief Technology Officer said " The key differentiator for any business in our customer-centric ecostructure is service - CityReach and Netscalibur place the same value on this, we both see service as a top priority. ISP's need to supply the same service levels to customers as any other organisation and when a company such as Netscalibur excels, we believe that it should be recognised." For some time now, CityReach has been building facilities that are meeting the demands set by the next generation Internet, providing the kind of security, reliability, manageability and scalability required to form the foundation for the Business Internet. Unlike traditional carrier hotels and co-location providers which offer little more than 'rack-based real estate,' and are designed to serve the IP environment with its high tolerance of failure, CRI is rooted in the mission-critical, zero tolerance, corporate IT applications culture. CityReach's pan-European network, offers value through comprehensive and guaranteed managed services from a highly secure and reliable environment. Many ISPs do not have the money to pay for the kind of infrastructure in-house that will ensure that their service levels are at a premium , but with CityReach's facilities and managed services providing the always on access so essential to the ISP business, it leaves them free to take care of the rest. This press release was distributed by ResponseSource Press Release Wire on behalf of Pleon in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.