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Syntegra, the global consulting and systems integration business of BT, has been named ‘New World’ Partner of the Year in the UK by Cisco Systems.

The two companies have been working together since 1997 to develop leading-edge IP solutions based around Cisco’s AVVID technology and more recently as part of Cisco's iQ programme. The partnership benefits from Syntegra’s depth of experience in designing and building cross-industry business systems as well as Cisco’s expertise in networking technology.

"We are delighted that Cisco has chosen to highlight the success of our partnership." commented Kevin Covington, head of Syntegra’s Digital Economy team. "Customers in the wholesale finance industry are already realising the competitive advantage offered by the developments resulting from Syntegra’s partnership with Cisco."

"Cisco and Syntegra are committed to helping customers succeed by providing resources that enable them to take advantage of the opportunities afforded by the Internet Economy." said Richard Bradley, Operations Director, UK and Ireland Channels. "The 'New World Partner' award recognises the commitment and innovation that our partners contribute to the development process."

The partnership has already led to key developments, for example in the wholesale finance market with ITS Myriad, which enables traders to increase the value added to transactions by improving the management of customer contact across multiple channels to market. Syntegra and Cisco are now extending this initiative as part of Cisco's iQ programme, focusing on customer care portals incorporating Cisco's ICSG product family.

"Cisco Systems is recognised by Syntegra as a key global alliance" says Dave Drewry, head of Syntegra's Global Alliance programme " The initiatives for which Syntegra has been recognised - putting together innovative business solutions based upon leading-edge technologies such as IP telephony - are already being deployed outside of the UK."


About Syntegra

Syntegra is a consulting and systems integration business. It is part of BT, one of the world's largest and most successful communications companies. With revenues of around $1 billion Syntegra employs over 5,000 professionals in Europe, USA and Asia.

As global business system experts Syntegra develops innovative ideas for its clients using the latest technology. But Syntegra doesn't just advise, it designs and delivers IT and communications systems and, for some clients, it manages the whole operation. For more information, visit the Syntegra web site at

Press contacts:

Barry Murphy, Syntegra

+44 (0)1252 777 243

Adrian Rimmer, Syntegra

+44 (0)1252 777 000

About Cisco Systems

Cisco Systems, Inc. (NASDAQ: CSCO) is the worldwide leader in networking for the Internet. News and information are available at

Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.

Press Contacts:

Zara Gibb,


+44 (0)1625 500 800

Angela Hesse,

Cisco +44 (0)20 8756 8000

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